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Change Management

Senior Claims Quality & Workforce Readiness Lead

Job in Kennewick, Benton County, Washington, 99336, USA
Listing for: Premera Blue Cross
Full Time position Listed on 2026-11-06
Job specializations:
  • Quality Assurance - QA/QC
  • Management
    Change Management
Salary/Wage Range or Industry Benchmark: 89000 - 152000 USD Yearly USD 89000.00 152000.00 YEAR

Job Description & How to Apply Below

Premera Blue Cross is seeking a Senior Manager, Claims Quality & Workforce Readiness to lead cross-functional efforts in quality improvement, knowledge management, training, and workforce readiness across Claims Operations.

The role focuses on shaping automation, AI-enabled workflows, and performance monitoring to deliver high-quality outcomes. It also emphasizes leadership development and change management within the function.

This opportunity is for the Senior Claims Quality & Workforce Readiness Lead role at Premera Blue Cross.

The position is based in Mountlake Terrace, WA, United States.

This opportunity is part of our work in Finance, Management & Operations.

The advertised compensation is 89..

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Senior Claims Quality & Workforce Readiness Lead role in the description above.

Position Requirements

10+ Years work experience
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