Front desk agent

Job in Sioux Narrows, Kenora District, Ontario, Canada

Listing for: Totem Resorts

Full Time, Seasonal/Temporary position
Listed on 2026-07-31

Job specializations:

Customer Service/HelpDesk
Customer Service Rep, Bilingual, English Customer Service, Call Center / Support

Location: Sioux Narrows

Education:

No degree, certificate or diploma
Experience:

7 months to less than 1 year
Willing to relocate
Investigate complaints and claims
Register arriving guests and assign rooms
Resolve complaints and claims
Process group arrivals and departures
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Maintain an inventory of vacancies, reservations and room assignments
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Provide customer service
Perform front desk duties
Maintain work records and logs
Maintain accurate records
Professionalism in customer service
Greet customers
Attention to detail
Excellent oral communication
Excellent written communication
Evening
Flexible hours
Day
Weekend
Other benefits
Work Term:

Seasonal
Work Language:

English
Hours:

32 hours per week

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