Deli - Manager Deli

The Food Services Manager is responsible for the overall operation of the Meat and Deli departments including sales/profitability, productivity and supervision of employees. The Food Services Manager will ensure operational excellence in retail merchandising, inventory management, and customer relations. You will coach and develop your team to provide superior customer service and shopping experiences through execution of strategy, customized for the local market while achieving budgeted financial results.

The Food Services Manager is responsible for promoting an environment of employee and customer engagement.

• Create a coaching and development culture for all department employees, which embraces a passion for food
• Manage Meat and Deli personnel which includes scheduling, recruitment, performance management and training
• Responsible for ensuring the communication of operational requirements/changes to Meat and Deli department employees
• Execute disciplinary process
• Create a shopping experience that engages customers in a way that enhances loyalty, sales and profit
• Provide customer service to meet customer needs
• Complete customer Meat and Deli order
• Perform department Production
• Maintain inventory
• Process department shrink
  
  Merchandise Meat and Deli department
• Execute department standards
• Ensure all applicable company policies and procedures are communicated and adhered to.
• Responsible for ensuring that OH&S, Food Safety, and other regulatory requirements and procedures, are implemented and maintained
• Perform department administrative duties as required
• Manage department budget
• Responsible to ensure efficient operation of the department to achieve all financial targets and deliver on budgeted KPI's
• Thoroughly understand all relevant company programs, attend training as required
• Be known as the employer of choice by actively supporting an environment of employee engagement
• Coordinate maintenance of department equipment and repairs
• Other duties as requested by the company

• High school diploma
• Minimum of 18 months of experience working in Meat/Deli departments Preferred:
• Completion of Food Services Manager Training Program
• A combination of education and experience may be considered
• Above average communication skills (oral and written) Full knowledge of department operations and skills Proficient use of Microsoft office suite
• Full knowledge of total store operations and skills
• Exceed Customer Expectations
• Show drive and Initiative
• Align with Sobeys vision and strategy
• People Development
• Willingness to work flexible hours and overtime