Coordinator - Social Emergency Response Service

Job Category: Administrative

Requisition Number: COORD
001559

• Posted :
  May 7, 2026
• Full-Time
• On-site

Showing 1 location

Nodin Mental Health Services (Nodin MHS) is Sioux Lookout First Nations Health Authority’s mental health department. It is a resource available to First Nation children, youth, adults and families from 33 remote northern communities served by SLFNHA. Nodin MHS has several services: intake, counsellors travelling to communities, a crisis response program, community-based children’s mental health and addiction workers, youth school counsellors, and an outpatient mental health service (OMHS).

Nodin’s Social Emergency Response Service provides support to First Nations communities impacted by traumatic incidents and associated crises. The Social Emergency Response Service receives information on critical incidents and community needs/concerns, collaborates with communities/other partners to formulate a plan, supports localized strategies, and coordinates a response by mobilizing resources as requested. Supports offered include counselling, emotional support, debriefing, cultural support, and providing options for longer-term recovery and healing.

Another option is to dispatch volunteer non-clinical crisis teams formed by neighboring communities and/or provide support to volunteer teams established in-community.

The Coordinator
- Social Emergency Response Service work collaboratively to support the crisis response team. This includes the coordination of all administrative duties associated with processing community requests (travel, accommodations, invoices, statistics etc). The coordinator(s) are expected to effectively communicate and liaise with internal and external partners, this often includes community leadership. The coordinator(s) are often the first members of the team to receive information regarding tragic events in the community, they are expected to help support and if needed de-escalate individuals while determining how to best provide community support.

This is a collaborative role within a face-paced dynamic program.

The Coordinator reports directly to the Manager
- Social Emergency Response Service.

Position Type: Full-time Permanent

Posting Type: This job posting is for an existing vacancy.

Salary Range: $62,867 - $84,442/annual; $34.542 - $46.397/hour

• Persons of First Nations ancestry will be given preference (OHRC, Part II, Special Employment)
• Minimum High school diploma/GED required and/or post-secondary education in Office Management or Office Administration or equivalent working experience.
• Minimum 2 years experience in office administration or office support environment.
• Proficient typing skills with a minimum typing speed of 60 wpm, and working experience with MS Office (Word, Excel, PowerPoint, Outlook), Internet, and various office equipment.
• Excellent communication (strong written and verbal), problem solving, time management, organizational and interpersonal skills.
• Accuracy and strong attention to detail.
• Demonstrated capability of data recording and keeping files up to date.
• Ability to work independently in a fast-paced, dynamic environment.
• Ability to take initiative, be adaptable, multitask and juggle multiple responsibilities at once, meet deadlines and work independently in a face-paced and ever-changing environment.
• Highly skilled in building relationships with internal staff, external customers and communities.
• Must be able to speak with confidence with multiple partners.
• Highly motivated with a positive attitude.
• Experience in customer support is a plus.
• Professional integrity and profound ability to maintain confidential information is essential.
• Must be a critical thinker who can quickly resolve issues.
• Experience in a mental health or social services setting preferred.
• Excellent listening and comprehension skills required.
• Proven ability to maintain a calm demeanor under pressure and in crisis situations.
• Training courses are an asset: crisis management, trauma informed care, First Nations history, Indian Residential School, cultural safety.
• Ability to speak one or more of the First Nations dialects of the Sioux Lookout region is an…