Student Accounts Specialist

## Student Accounts Specialist Apply:
Onsite:
Kenosha, WI:
Full time:
Posted Today:
JR##
*** Current Employees:
If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.***##
*
* Position Title:

** Student Accounts Specialist##
** Job Category:
** University Staff##
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* Employment Type:

** Regular##
** Job Profile:
** Financial Specialist II##
*
* Job Duties:

** The
** Student Accounts Specialist
** supports the University’s student accounts and cashiering operations by reviewing, processing, and reconciling student account activity to ensure accurate and timely financial transactions. Reporting to the Bursar, this position applies established policies and procedures; maintains accurate fiscal records; and provides responsive customer service to students, families, faculty, and staff. The position works closely with the Tuition & Student Accounts Specialist and campus partners to support effective student account operations, escalating complex or non-routine tuition assessment and reconciliation matters as appropriate.

** Knowledge, Skills, and Abilities
*** Strong analytical and problem-solving skills
* High attention to detail and accuracy
* Excellent organizational, communication, and time management abilities
* Ability to handle sensitive financial information with integrity and discretion
* Customer-focused, with the ability to explain complex financial information clearly
* Ability to work independently and collaboratively in a fast-paced environment##
** Key

Job Responsibilities:

*** Identify and correct transaction and funding errors, including reallocations to appropriate funding strings, in coordination with Finance and Accounting.
* Support daily cashiering operations, including receipting, deposits, balancing and maintenance of accurate fiscal records and supporting documentation.
* Review, process, audit and reconcile student account activity — including charges, payments, refunds, and adjustments, and receivables: research discrepancies and ensure transactions are assigned to the appropriate funding sources
* Prepare routine communications, reports and notices for internal and external stakeholders, and identify opportunities to improve transaction processing and internal controls.
* Assist students and parents with billing, payment plans, holds, account balances and other student account matters, providing clear guidance consistent with university policies and procedures.##
** Department:
** Cashier's Operations  ##
** Compensation:
** The expected salary for this position is $21.15 - $22.11 per hour (equivalent to $44,000 - $45,000 annually). Actual pay will depend on experience and qualifications.  This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund.  For a summary of benefits, please see: https://www.wisconsin.edu/ohrwd/benefits/  

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* Required Qualifications:

*** Associate degree in accounting, finance, business administration, or a related field OR
* At least three years of professional experience in billing, accounting, administrative support, financial operations, student accounts, or related areas.
* knowledge of financial principles, reconciliation processes and internal controls
* Experience working with financial systems, databases and reporting tools
* Proficiency in Microsoft Excel, including formulas, data analysis, and managing financial data.##
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* Preferred Qualifications:

*** Experience supporting student accounts, bursar functions, financial operations, or administrative processes in a higher education environment.
* Knowledge of student account processes and higher education financial policies and procedures
* Experience using People Soft Campus Solutions (Oracle), Workday Financial Management, or similar enterprise financial or student information systems
* Advanced spreadsheet, data analysis, and financial reporting skills##
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* How to Apply:

** To apply, click the Apply button at the top of this page. Please upload the following documents to your application:
* Resume* Cover letter

Please upload both your resume and cover letter in the Resume/CV upload field. Workday provides one upload field for these application materials.  Please address the required and preferred qualifications in your resume and cover letter, as…