Bilingual Administrative Assistant Senior - Public Health

Job Category
:
Administrative Support

Requisition Number
: BILIN
001174

• Posted :
  October 6, 2026
• Full-Time
• On-site

Showing 1 location

Kenosha, WI 53140, USA

• Pay or shift range: $22.26 USD to $25.29 USD New hires will start at the minimum pay rate for their respective positions; however, candidates with qualifying work experience and skills determined to be directly related to the position they are hired for may be offered a rate within the hiring range commensurate with their experience.

BILINGUAL ADMINISTRATIVE ASSISTANT SENIOR

Clinic/Public Health

Kenosha County is seeking a bilingual Administrative Assistant Senior who brings energy, professionalism, and precision to every interaction. In this role, you’ll support smooth clinic operations, serve as a reliable point of contact, and provide bilingual support to Spanish-speaking community members. If you bring strong attention to detail and take pride in delivering exceptional service, this is your opportunity to make a meaningful impact.

Join our team today and help make a difference!

2026 Hiring Range: $22.26 - $25.29 per hour

Essential Duties and Responsibilities

This Administrative Assistant Senior, reporting to the Public Health Nurse Clinic Supervisor, is primarily responsible for higher-level office administration and customer service for the Public Health Clinic. This position provides a broad variety of projects and tasks internally as well as in collaboration with community partners, aiding and supporting with a variety of complex administrative duties which may include confidential and sensitive matters.

Job duties include:

• Primarily responsible for providing administrative and reception support for the Public Health Clinic
• Serve as first point of contact for Public Health visitors and clients; greet guests, assess needs, answer general inquiries, and direct individuals to the appropriate program or unit
• Utilize bilingual fluency to communicate effectively with clients, ensuring accurate information exchange
• Answer questions regarding programs and provide forms, applications, and other relevant information
• Monitor lobby activity and maintain a welcoming environment
• Collaborate with program managers and staff to support workflows, track requests, and smooth operations across all Public Health teams
• Contribute to identifying opportunities to streamline administrative processes and improve client flow and service delivery
• Answer community calls, schedule appointments, make follow-up calls, and retrieve messages; respond to emails and web form requests
• Register and check-in all clients
• Enter data and create reports in physical case files, spreadsheets, and in the electronic medical records system
• Assist clients with enrollment for various state assistance programs
• Collect service fees in alignment with fee schedule
• Manage inventory of clinic supplies including ordering, stocking, and expiration audits
• Monitor and record vaccine refrigerator and freezer temperatures; promptly notify management of any concerns or equipment issues
• Collect and label laboratory specimens including urine collection for drug and alcohol testing
• Assist with offsite mobile missions in a variety of capacities; infrequent travel may be required
• Ensure adherence and compliance to the policies and procedures of the federal Health Insurance Portability and Accountability Act (HIPAA) regarding protected health information
• Compile and prepare a variety of reports and records
• Participate in divisional orientation, training, and staff development functions
• Coordinate with various external organizations and staff and translation service
• Participate in community outreach activities such as distributing program brochures, retrieving client referrals as delegated by supervisor, and mobile clinics
• Perform other duties as required or assigned

Success Factors

Knowledge of:

• Commonly performed patient care procedures
• Basic marketing and social media usage and implementation
• Governmental department/division work and activities
• Policies and procedures specific to public health
• County divisions and County resources

Skill in:

• Extreme organization and multi-tasking with multiple daily distractions
• Accurate and efficient typing for data entry, drafting professional correspondence and reports, and other relevant job responsibilities
• Critical thinking, systems thinking, analytical and problem-solving, as well as sound judgement
• Strong oral and written communication
• Microsoft Office…