Senior Customer Service Representative Danaher Kenosha, WI

We empower our sales marketing team to experiment boldly, and this Senior Customer Service Representative seat is where that work begins. Honestly, the draw is the ownership: $77,000 - $117,000 and freelance hours come standard, but the sales marketing reins are the real prize.

• Pull the deadline-driven case study that closes a stalled Kenosha deal
• Design landing pages and conversion funnels that turn traffic into customers
• Negotiate renewals before the sales marketing contract goes quiet
• Sharpen the Senior Customer Service Representative value prop for each vertical we touch
• Wire Escalation Management and Inbound Call Handling together so marketing hands sales clean leads
• Pitch upsells that feel like favors, not invoices
• Carry the demo from screen-share to signature in one sitting

• Hands-on proficiency with Emotional Intelligence, ideally paired with Inbound Call Handling
• 7+ years putting Zendesk to work in a sales marketing setting
• Comfort working in a fast-paced, documentation-first environment
• A communicator who writes the meeting recap nobody asked for but everyone reads
• The judgment to distinguish a fire drill from an actual fire

Danaher is a fun-loving Kenosha, WI company born from the belief that sales marketing tools should respect the people using them. At Danaher we hire people we can trust with real decisions and then give them the room to make them.

Joining us means $77,000 - $117,000, a clear promotion ladder, paid family leave, and mentors invested in your success.

This Senior Customer Service Representative posting is fresh, active, and open for business right now.