Field Reimbursement Manager Immunology - GI; Milwaukee, WI

Field Reimbursement Manager Immunology - GI (Milwaukee, WI)

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At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and Med Tech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

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Market Access

Reimbursement

Professional

Appleton, Wisconsin, United States;
Eau Claire, Wisconsin, United States;
Green Bay, Wisconsin, United States;
Kenosha, Wisconsin, United States;
Madison, Wisconsin, United States of America;
Milwaukee, Wisconsin, United States.

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science‑based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Johnson & Johnson Innovative Medicine’s Patient Engagement and Customer Solutions (PECS) team is recruiting for a Field Reimbursement Manager Immunology - GI. This is a field‑based position that will include the Milwaukee, WI territory. PECS is committed to setting the standard on Patient Experience (Px), building more personalized, seamless, and supportive experiences to help patients start and stay on treatments across the portfolio.

The Field Reimbursement Manager (FRM) is responsible for serving as the primary field‑based lead for education, assistance, and issue resolution with healthcare providers (HCPs) and their office staff, with respect to patient access to J&J Immunology therapies. This role involves investing up to 50% of time on‑site with HCPs, assessing their education needs and facilitating collaboration with various stakeholders.

Every patient’s healthcare experience is unique—shaped by personal experiences and beliefs, the presence or absence of support networks, provider and payer dynamics, and socioeconomic factors. For many patients, the decision to start or stop a treatment is overwhelming. J&J recognizes this, and wants to create an experience that is personalized, helpful, and hopeful.

• Educate HCPs on product coverage, prior authorizations and appeals, reimbursement processes, claims submissions, procedures, and coding requirements of payer organizations for core and launch products.
• Collaborate with field support team members such as sales representatives and key account managers, and serve as reimbursement expert for the local team.
• Act with a sense of urgency to address critical access and affordability issues for patients.
• Partner with managed care colleagues to understand current policies and potential future changes.
• Conduct field‑based reimbursement and access support, education, and creative problem‑solving aligned to FRM Rules of Engagement.
• Build strong, trust‑based relationships with customers in all assigned Immunology accounts.
• Manage territory logistics, routing, and account business planning.
• Maintain and grow knowledge of national, regional, local, and account market dynamics including coverage and coding requirements.
• Grow the knowledge of hub and specialty distribution channels to improve practice and patient support needs.
• Collaborate with internal J&J departments such as marketing, sales, medical science, SCG, IBG, HCC, and PECS. Serve as subject matter expert regarding education and insights on access and affordability solutions across multiple payer types and plans (i.e., Medicare, Medicaid Managed Care, Commercial).
• Execute business in accordance with the highest ethical, legal, and compliance standards, including timely and successful completion of all required training.

• Extensive knowledge of medication access channels…