Service Facilitator

Service Facilitator – Professional Services Group, Inc.

Professional Services Group is hiring a Service Facilitator for the Kenosha County Adult CCS Service Facilitation Program. The Adult CCS program provides intensive case‑management services to adult clients who have significant mental health and/or substance use needs and diagnoses. In this role you will provide care‑coordination services, using the wraparound model of service delivery to identify needed services and develop multidimensional treatment plans that address both the strengths and needs of each client.

You will collaborate with case managers, client advocates, mental health providers, AODA providers, and other service providers to ensure our clients receive the best possible care.

• Analyze client situations, capabilities, and challenges to determine services required under the guidance of a licensed mental health professional.
• Facilitate team meetings with service providers and supports, and monitor progress of goals and services.
• Develop client crisis/safety plans.
• Assemble and maintain a support team comprising formal and informal supports.
• Attend client/family court proceedings, psychiatry appointments, or other appointments that may require support or advocacy.
• Utilize advanced knowledge of community services and resources, and research new resources to assist clients in meeting their goals.
• Collaborate with other providers, mental health professionals, county agencies, and court officials.

Location: Kenosha Job Center. Local travel to meet clients at home and other community spaces, with mileage reimbursement. Flexibility for some hybrid work hours when on‑site meetings are not scheduled.

Schedule: Monday‑Friday 8:00 am–5:00 pm with occasional evenings.

Salary: $22.50 per hour.
Sign‑on bonus: $1,000.

• Be part of a passionate team dedicated to making a difference in the community.
• Mileage reimbursement.
• Work culture that values the health and well‑being of both clients and staff.
• Opportunities for advancement and professional development.
• Competitive benefits package: paid time off, company holidays, health, vision, dental, and life insurance; short‑term disability; 401(k) and profit sharing; pet insurance; and Employee Assistance Program (EAP).
• One of our health insurance plans is now offered with no monthly premium.

• Reliable transportation, a valid driver’s license, and automobile insurance.
• Bachelor’s Degree in Social Work, Psychology, Criminal Justice, or a related field.
• Preferred:
  One year of experience working with clients with significant mental health or substance abuse diagnoses.

Equal Employment Opportunity / M/F/Disability/Protected Veteran Status