Desktop Support Technician

Position Overview

The Desktop Support Technician will provide in-person technical support in an enterprise environment, focusing on Windows operating systems, Microsoft 365 applications, and a variety of office hardware. This role involves imaging and deploying devices, troubleshooting hardware and software issues, and ensuring smooth operations for end users.

• Deliver deskside support for Windows 10/11 systems, Microsoft 365 applications (including Teams and Outlook), and related enterprise tools.
• Image and configure laptops and desktops using SCCM, Microsoft Endpoint Manager (MEM), Intune, or similar deployment technologies.
• Perform hardware refresh and setup for new devices, ensuring compliance with organizational standards.
• Troubleshoot and resolve issues with peripheral equipment such as printers, mobile devices, and A/V systems commonly used in office environments.
• Maintain accurate documentation of deployments, configurations, and support activities.
• Collaborate with IT teams to ensure timely resolution of technical issues and adherence to security policies.

• 3+ years of experience providing in-person desktop support in an enterprise environment.
• Strong knowledge of Windows 10/11, Microsoft 365 suite, and Teams.
• Hands‑on experience with imaging and deployment tools (SCCM, MEM, Intune).
• Ability to troubleshoot a wide range of peripherals including printers, mobile devices, and A/V equipment.
• Excellent communication and problem‑solving skills.

This is a Contract position based out of Kenosha, WI.

The pay range for this position is $25.00 – $28.00/hr.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Kenosha, WI.

This position is anticipated to close on Dec 13, 2025.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full‑stack capabilities and speed.

We’re strategic thinkers, hands‑on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.