Property Management Systems Administrator

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Full Time Professional Kenosha, WI, US

The Property Management Systems Administrator is responsible for supporting, maintaining, and optimizing the company's business systems, software platforms, and technology processes. This position works across multiple departments to ensure system functionality, data integrity, user support, and operational efficiency. The Systems Administrator assists with software administration, system integrations, process automation, reporting, and technology-related projects while serving as a resource for end users.

This role supports the organization's technology infrastructure and helps ensure business systems align with operational needs and company objectives.

Platform & Software Management

• Provide comprehensive support for App Folio, Real Page, Jonas Premier software systems
• Oversee Treasury management software operations
• Assist with The Mortgage Office loan servicing software
• Execute bi-weekly Jonas Premier system enhancements and updates
• Continuously evaluate all software systems to ensure optimal utilization, identify underused features, and recommend improvements or training to maximize ROI

System Integration & Automation

• Implement and manage Cortex platform integration with Jonas Premier
• Facilitate software integration projects for Bear Homes
• Develop and maintain Smartsheet automation workflows for Real Estate Owned (REO) management
• Coordinate cross-platform data synchronization

Data & Reporting

• Deploy Power BI or AIM solutions for unified reporting across App Folio, Real Page, and Jonas
• Create and maintain financial reporting dashboards
• Support data integration and analytics initiatives
• Lead AI rollout initiatives across organizational systems

Documentation & Troubleshooting

• Troubleshoot system issues and implement solutions
• Document processes and maintain system protocols

• Bachelor's degree in Information Systems, Computer Science, or related field (or equivalent experience)
• 4+ years experience with property management software systems
• Proficiency in App Folio, Real Page, Jonas platforms a plus
• Experience with treasury management software (Cash Sheet preferred)
• Knowledge of Business Intelligence tools (Power BI, AIM, or similar)
• Familiarity with automation tools like Smartsheet
• Understanding of AI implementation in business environments
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Strong interpersonal skills.

• Teamwork
  - Balances team and individual responsibilities;
  Exhibits objectivity and openness to others' views;
  Gives and welcomes feedback;
  Contributes to building a positive team spirit;
  Puts success of team above own interests;
  Able to build morale and group commitments to goals and objectives;
  Supports everyone's efforts to succeed.
• Quality Management
  - Looks for ways to improve and promote quality;
  Demonstrates accuracy and thoroughness.
• Organizational Support
  - Follows policies and procedures;
  Completes administrative tasks correctly and on time;
  Supports organization's goals and values;
  Benefits organization through outside activities;
  Supports affirmative action and respects diversity.
• Planning/Organizing
  - Prioritizes and plans work activities;
  Uses time efficiently;
  Plans for additional resources;
  Sets goals and objectives;
  Organizes or schedules other people and their tasks;
  Develops realistic action plans.
• Interpersonal Skills
  - Focuses on solving conflict, not blaming;
  Maintains confidentiality;
  Listens to others without interrupting;
  Keeps…