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CX Ops Lead — PS Platform & Analytics

Job in Kenosha, Kenosha County, Wisconsin, 53140, USA
Listing for: Zendesk, Inc.
Full Time position
Listed on 2026-11-01
Job specializations:
  • IT/Tech
    Business Systems & Technology Analysis, Business Intelligence
Salary/Wage Range or Industry Benchmark: 116000 - 174000 USD Yearly USD 116000.00 174000.00 YEAR
Job Description & How to Apply Below

Zendesk, Inc. is seeking a CX Operations Manager for Professional Services to drive Certinia-based processes and analytics that enable revenue visibility and operating effectiveness. The role blends system administration with strategic problem solving, partnering with IT and PS leadership to deliver scalable improvements.

You will build dashboards, lead forecasting efforts, and translate business needs into actionable system requirements, shaping the PS operating model for a growing global team.

As a CX Ops Lead — PS Platform & Analytics, you will play an important part at Zendesk, Inc. in WI, United States.

This posting is for the CX Ops Lead — PS Platform & Analytics role at Zendesk, Inc., based in WI, United States.

We are looking to fill the CX Ops Lead — PS Platform & Analytics position at Zendesk, Inc. in WI, United States.

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