Crisis Counselor, 2nd Shift
Listed on 2026-10-21
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Social Work
Crisis Counselor, Mental Health -
Healthcare
Crisis Counselor, Mental Health
KENOSHA HUMAN DEVELOPMENT SERVICES, INC.
3536 52nd Street Kenosha, WI 53144
Division/Department: Crisis and Stabilization Services
Location: Crisis Prevention Center
Job Title: Crisis Counselor
Reports To: Crisis Program Manager
Type of Position: Full-time
FLSA Status: Exempt
Schedule:40 hours per week or as demanded by the position (In-Person)
Pay Range: $21.20 to $23.32 per hour
POSITION SUMMARY
The Crisis Counselor provides walk-in, telephone and mobile interventions to individuals experiencing a mental health emergency. This position also provides the client linkage and follow-up to community resources.
- Respond in timely manner to caller; prioritize calls as necessary
- Determine need for phone or on-site intervention and respond accordingly
- Perform assessment and ascertain elements of crisis and degree of danger/urgency involved; obtain assistance as needed
- Defuse immediate crisis reactions; collaborate with involved parties to develop safety plan, advocate as needed and facilitate outcome
- Provide supportive listening, feedback, information and referral
- Respond to local detention facilities for suicide assessment of targeted inmates
- Consult with ER staff when voluntary placements need to be funded by Kenosha County
- Assist law enforcement in determining the need for involuntary inpatient care
- Present alternatives when suitable i.e., safety planning
- Assess and assist in determining suitable placement for voluntary detox of substance addicted persons
- May provide facilitating services (such as transportation) as needed
- Assist police as requested and instructed
- Assist in defusing victims and witnesses
- Provide referrals/immediately needed services
- Create short term safety plans for victims and witnesses involved, facilitate as needed
- Maintain accurate record of task completion
Bachelor's degree required.
Kenosha Human Development Services is an Equal Opportunity Employer. We do not discriminate on the basis of age, race, color, sex, religion, disability, national origin, veteran status, sexual orientation, sexual identity, or any other status protected under federal, state, and local law. All employment is decided on the basis of qualifications, merit, and business need.
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