Caseworker​/Project YELLOW Door RRH

3536 52nd Street Kenosha, WI 53144

Division/Department: Homeless Assistance Services

Location: Main Office

Job Title: Caseworker/Project YELLOW Door RRH

Reports To: Homeless Services Program Manager

Type of Position: Full-time

Schedule: 40 hours per week or as demanded by the job

FLSA Status: Non-Exempt

Starting Pay: $22.60 per hour

The caseworker for Project YELLOW Door provides comprehensive supportive services to young adults 18-24 experiencing homelessness in scattered site living arrangements. Using a person centered, trauma informed approach to service delivery, the caseworker is responsible for assessing need, developing and working with a housing stability plan, and applying individualized interventions to assist young adults achieve their self-defined goals.

• Participate in the program admission process and established goals, which includes:
• Review all coordinated entry assessments in Clarity HMIS (WI Homeless Management Information System) at program
• Provide participants with a program orientation at intake meeting
• Acquire necessary releases of information to gather background information and share information for the required collaboration of services and mainstream resources
• Obtain third party verification of homelessness that determines eligibility for the program and may include documentation of a disability from a qualified licensed professional
• Understand and assist with the management of program and system performance measures
• Collaborate with Emergency Shelters, Homeless Outreach Workers and other service providers working with homeless individuals and families
• Provide case management services to program participants on a regular and consistent basis as determined by the individual’s service plan. Case management includes the following:
• Assess, plan, coordinate, implement and evaluate the overall service delivered to the participant
• Assist clients obtain safe secure living arrangements by teaching apartment searching skills
• Assist clients move in and out of apartments/houses
• Help participants learn to live in housing, maintain their housing in a safe manner, maintain positive rapport with neighbors and the landlord
• Create a comprehensive Housing and Employment Stability Plan with the participant and provide appropriate interventions to assist with goal achievement
• Learn and Implement concepts of Positive Youth Development
• Help participants create support systems and participate in the community, as they desire
• Provide individualized budgeting and money management skills to program participants as needed
• Teach basic, intermediate and advanced social skills based on need
• Collaborate with Landlords and Other Community Service Providers
• Coordinate opportunities for educational advancement, such as GED preparation and attainment, post-secondary training, and vocational education
• Assist with job preparation and attainment, such as career counseling, job preparation training, dress and grooming, job placement and job maintenance
• Provide assistance in accessing mainstream benefits, including food stamps, childcare assistance, and health insurance
• Assist participant access Mental Health, AODA and Medical services as needed
• Provide assistance with ensuring participants have access to food and clothing
• Provide transportation and assist in developing transportation skill
• Develop and run Life Skills Groups
• Work with the participant to establish a discharge plan six months prior to program exit and work with that participant intensively to ensure exit to self-sufficiency and housing stability
• Learn and Implement concepts of Positive Youth Development
• Ensure all required documentation is accurate, complete, and submitted within established deadlines
• Complete all required assessments and service plans as directed
• Complete all required housing documents prior to requesting security deposits, rent payments and/or arrears
• Use Client Tracking System to document client contacts and progress
• Complete data entry into Clarity, the Homeless Management Information System (HMIS) and run reports as required
• Complete check requests on a monthly basis
• Upload and keep housing documents current in the check request system
• Complete and maintain client files and ensure the information matches the data entered in HMIS
• Complete and file discharge plans appropriately
• Meet with supervisors to review program, paperwork and case management issues
• Understand cultural diversity and show respect/sensitivity for…