Clerical Specialist; part-time, temporary position

Job no: 224466
Work type: Staff/Classified
Location: Kent Campus - Kent, OH
Categories: Part-time

Job Title: Clerical Specialist

Physical

Location:

Kent Campus - Kent, OH

$13.12

Basic Function:

Provides specialized clerical support to area by applying established policies and procedures to a variety of clerical duties; some judgment is exercised when considering several pieces of information to determine the correct course of action. Reports to designated supervisor.

Duties/essential functions may include, but not be limited to, the following:

• Prepares, processes and/or maintains forms relevant to a specialized function/area based on established policies and procedures; may assist in the completion of forms; verifies accuracy and completeness of forms; may obtain missing information and/or verify accuracy of information prior to validating and processing forms.
• Responds orally to questions/problems from students, parents, employees and others relative to area of specialization; may access information from a variety of sources; takes appropriate action to resolve problems (e.g., completes forms, directs to another area, etc.).
• Maintains a system or subsystem of files regarding area of specialization.
• Operates various office equipment (e.g., computer, calculator, copier, etc.).
• May print and mail standard response letters (i.e., form letters) to students and others concerning requests for information or processing of forms pertaining to area of specialization; occasionally may alter or modify standard letters.
• May answer telephone and greet visitors.
• May type brief correspondence, routine forms, envelopes, memos, etc., using a computer.
• May train and direct student or temporary employees; may participate in training new employees.
• Performs related duties as required.

Additional Examples of Duties – if applicable:

High school diploma or equivalent. A minimum of six months’ clerical experience in an office or business setting.

Minimum Qualifications:

License/Certification:

Knowledge Of:

• Office practices and procedures
• English grammar, spelling, and punctuation
• Standard procedures for alphanumeric filing

Skill In:

• Interpersonal communication to effectively interact with University personnel and public in person and over the telephone (e.g., to answer routine questions, explain procedures)
• Keyboarding (i.e., 35 net words per minute), if required by position

Ability To:

• Utilize Microsoft Office Suite
• Apply policies and procedures
• Read, write, and accurately follow oral and written instructions
• Proofread written information
• Maintain accurate records
• Classify information according to established methods
• Operate various office equipment
• Perform basic mathematics (e.g., add, subtract, multiply, and divide whole numbers, fractions, and decimals, and to calculate percentages)
• Learn and utilize specific software applications
• Manage time effectively and set priorities

Preferred Qualifications – if applicable:

Assessments:

Asterisk (*) indicates knowledge, skills, abilities which require assessments

Working Conditions /

Physical Requirements:

Working

Schedule:

Monday through Friday, 1:00 p.m. to 5:00 p.m.; however, schedule may vary to meet department needs. This is a part-time position, working 20 hours per week for 4 months or less.

Additional Information:

Must pass a security check.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Kent State University is a Smoke-Free, Tobacco-Free University effective July 1, 2017. Smoking and tobacco use are not permitted on any of Kent State’s…