Senior Assistant Director, Recreation and Wellness Services

Job Title

Senior Assistant Director, Recreation and Wellness Services

Kent Campus - Kent, OH

$53,015 - $62,720

Provide direction for the daily operations of Recreation and Wellness Services. Manage assigned recreational programs and department functions. Lead all marketing initiatives for the department and provide leadership and oversight of Membership and Guest Services, including Pro Shop operations. Reports to Senior Associate Director, Recreation and Wellness Services or other designated supervisor.

Not applicable.

Assist Senior Associate Director in coordinating the daily operations of Recreation and Wellness Services; participate in the development and implementation of departmental policies and procedures; ensure delivery of quality customer service.

Assist Fiscal Manager with monthly membership payments and reconciliation.

Develop and launch Departmental strategic marketing plan.

Provide leadership and oversight of Membership and Guest Services, Pro Shop and Departmental marketing initiatives.

Serve as University Communications and Marketing Lead for the Department.

Coordinate community outreach, fundraising and sponsorship opportunities for the department.

Develop an ongoing assessment process, schedule, and tools to assess student learning outcomes, customer satisfaction, facility needs, and other items and metrics.

Assist Senior Associate Director with planning and implementing membership and guest assessments and evaluations.

Direct assigned recreational programs and functions, which may include but not be limited to fitness, wellness, aquatics, community programs, membership services, marketing facilities management, and operations.

Plan, monitor, and maintain program budget; prepare and maintain program reports and records.

Oversee maintenance of recreational facilities for assigned areas of responsibility.

Review programs and services to ensure safety and risk management practices are followed and make recommendations for enhancements.

Hire, train, and supervise area-specific staff.

Serve on university, division, and department committees as needed or requested by Senior Associate Director.

Perform related duties as assigned.

Not applicable.

Master's degree in Sport Administration, Recreation Administration, Physical Education, or a relevant field. Three years of progressively responsible experience in recreational services or a relevant field, to include at least two years in a supervisory or lead capacity. Specific licensures/certifications may be required for specific positions.

CPR, AED, and First Aid certifications required.

• Assessment metrics and analysis
• Budgeting procedures and policies in higher education
• Best practices in recreation
• Risk and safety practices relative to recreation services
• Americans with Disabilities Act (ADA) and Title IX
• Desktop office computing applications, including Microsoft Office Suite

• Written, verbal, and interpersonal communication
• Handling difficult situations involving conflict with patrons
• Interpreting and applying policies in a consistent manner
• Multi-tasking while managing multiple projects and assignments with strict deadlines
• Evaluating programs/services and making recommendations
• Developing safe, inclusive, and diverse programs and services
• Developing and delivering presentations

• Be detail-oriented and highly organized
• Deal with a variety of situations and people in a balanced manner
• Manage people and projects
• Work independently and interact effectively as both a leader and as a member of a team, working collaboratively within and outside the department
• Perform strategic planning and analysis, provide leadership and direction
• Mentor, train, and instruct student and professional employees
• Work with diverse populations in an effective manner

Not applicable.

Asterisk (*) indicates knowledge, skills, abilities which require assessments

None.

Monday - Friday 8…