Cookie Crew

As a member of our Cookie Crew at the Kent store located at 295 S Water Street Kent OH 44240
, you will be the ultimate Insomniac. You will serve as the front-line representative for customer interactions and also get to bake our delicious cookies!

• Flexible part-time work schedules
• Free cookies & Employee Discount
• Pet Insurance for your furry loved ones
• Paid Time Off
• Excellent training
• Job stability with a rapidly growing and reputable company
• Opportunities for growth and promotion
• Work in a fun, exciting team environment

• Greet guests promptly and take their orders according to procedure
• Assist customers with menu items, answer questions, and confirm orders for accuracy
• Create a warm, welcoming experience with a smile in person and over the phone
• Bake cookies to perfection and serve with a scoop of ice cream
• Package and send out fast, warm, and correct delivery orders
• Handle cash and payments accurately, avoiding shortages or overages
• Maintain cleanliness and sanitation of the bakery

• Customer service experience preferred
• Personable, genuine, and outgoing personality
• Ambitious and motivated
• Strong communication and organizational skills
• Must be 18 years or older
• Availability to work nights, weekends, and holidays
• Legally eligible to work in the United States

Insomnia Cookies was founded in a college dorm room by Seth Berkowitz. Over 20 years, our innovative bakery + delivery concept has become a cult brand loved by cookie enthusiasts worldwide. With over 300 stores globally, our headquarters in Philadelphia, Pa., and expanding shipping and gifting services, we are revolutionizing the cookie game by truly "
Imagining What's Possible
"!

Apply now to become part of our team and indulge in the sweet success!