Office Administrator

St James House, 8 Overcliffe, Gravesend DA11 0HJ
, UK

Job Type

Full year (52 Weeks)

Workspace

Office

Schedule

Monday to Friday, 8:30 am – 4:30 pm

Pay

OMG Education is an Independent Alternative Provision School for 11–18-year-olds. It provides a nurturing, creative, and trauma-informed environment for young people disengaged from mainstream education. Our vision is to unlock potential through tailored education, mentoring, and life-changing opportunities in music, media, business, and personal development.

The Office Administrator is a role requiring excellent organisational skills, a warm and empathetic approach, and the ability to multitask in a vibrant school setting. You will manage the reception area, support the teaching staff with daily administrative tasks, maintain accurate pupil records and handle communications with parents, local authorities and visitors.

Safeguarding statement

OMG Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Staff must maintain an enhanced DBS check and ensure that safeguarding remains the highest priority in all aspects of the school’s work.

Mandatory Safeguarding and Safer Recruitment Statement .pdf

Key Responsibilities

• Warmly greet and sign in all visitors, students and parents, ensuring strict safeguarding and visitor check-in procedures are followed.
• Manage the school phone line, responding to inquiries or directing calls to the appropriate team members efficiently.
• Act as the first point of contact for parents and local authorities regarding daily attendance, student welfare or general scheduling.

• Maintain and update student database systems, ensuring accurate records of attendance, contact details and student timetables.
• Monitor daily attendance, follow up on unexplained student absences immediately and flag persistent attendance concerns to the safeguarding lead.
• Assist with the administrative tasks surrounding the admissions process and pupil transitions.

• Handle incoming and outgoing mail, email correspondence and distribute resources to staff.
• Oversee the ordering, inventory and distribution of school stationery, teaching materials and kitchen/office supplies.
• Support the senior leadership team with typing letters, arranging meetings, printing resources and organising school events.
• Assist in keeping files, school policy documentation and compliance folders organised and inspection-ready (Ofsted compliance).

Person Specification

Criteria

• Proven experience working in an administrative role, preferably within a school, alternative provision, or SEN setting.
• Strong proficiency in Microsoft Office (Word, Excel, Outlook) and experience using school management information systems (MIS) is highly desirable.
• Minimum of GCSE English and Mathematics (or equivalent).

• Exceptional verbal and written communication skills with the ability to converse warmly and professionally with diverse audiences (students, parents, social workers, local authorities).
• Highly organised with a knack for managing competing priorities in a busy environment without losing your cool.
• Proactive, resourceful, and able to use initiative to solve every day operational challenges.

• A genuine passion for working with young people, particularly those facing barriers to progression or requiring SEN support.
• An absolute commitment to safeguarding and maintaining strict confidentiality regarding student data and situations.
• A positive, "can-do" attitude and a willingness to step in and help colleagues when needed.

What we Offer

• Career development:
  Gain invaluable hands-on experience in the business and operational side of education.
• Training opportunities:
  Benefit from ongoing CPD to enhance your skills.
• Inclusion and impact:
  Make a real difference in the lives of young people who need your support the most.

OMG Education Independent School is committed to fostering a diverse and inclusive environment. Applications are welcome from candidates of all backgrounds.