Cancer Psychological Administrator and Medway ICS

Vacancy at Maidstone and Tunbridge Wells NHS Trust

This role is currently only being advertised to staff members who are currently working within the Kent and Medway Integrated Care System (ICS).

A new small regional service for patients and their families, hosted by Maidstone and Tunbridge Wells NHS Trust, which started in 2024. The team consists of two clinical psychologists, a counsellor, an assistant psychologist and trainees, and offers a friendly, supportive working environment committed to delivering high‑quality compassionate patient care.

Maidstone and Tunbridge Wells NHS Trust provides general hospital services and specialist care to around 600,000 residents in West Kent and East Sussex, with a dedicated and diverse team of over 8,000 staff and specialised cancer services to over two million people through the Kent Oncology Centre. Fordcombe Hospital, near Tunbridge Wells, became part of the Trust in October 2024.

This Administrator role will be based at Maidstone Hospital and will be responsible for providing an efficient and supportive administrative service to patients and colleagues. You will manage the general administrative running of the team, handle patient contact to arrange appointments and respond to queries, undertake a wide range of varied administrative tasks, and develop processes and protocols.

• General administrative running of the team
• Patient contact to arrange appointments and respond to queries
• Undertake a wide range of varied administrative tasks
• Develop processes and protocols for the service

• Highly organised and efficient
• Willing to take initiative and contribute to service development
• Excellent interpersonal skills and ability to communicate clearly and compassionately with patients and families
• Strong, supportive team working skills

• At least 27 days of annual leave plus public/bank holidays (pro‑rata for part‑time staff)
• Membership in the NHS Pension Scheme with an employer contribution of 23.7% and life assurance benefits
• Blue Light card eligibility
• Additional benefits – see the benefits documents below

We are a flexible working‑friendly organisation. Whether it’s adjusting your hours or exploring other flexible arrangements, we want to work with you to find the best solution for you, our patients, and the Trust.

Appointment to this post will be subject to a satisfactory Disclosure and Barring Service Check at Standard Level (Enhanced level includes regulated checks against vulnerable adults and children). If a role involves regulated activity and requires a DBS check with a barred list check, you cannot apply if you are on the barred list.

All successful applicants will be required to complete our corporate trust induction once a start date has been agreed.

Please review the person specification carefully and include specific examples in your application that demonstrate how you meet the requirements. Check your application for errors before submitting.

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