Housing Support Worker

Role

Summary:

The Housing Support Worker is responsible for the delivery of the Wellbeing Service (24 hour emergency response service) during their contracted hours. The post holders principal responsibilities are as follows;

- (i) To respond to emergency calls from tenants, responding in accordance with agreed procedures;
(ii) To support individual tenants and leaseholders to sustain their tenancies/leases with the Society
(iii) To ensure the scheme is safe and action any required emergency repairs and log any other
(iv) To complete administrative tasks as directed by the Housing Officer
The post holder will ensure they understand and consistently implement the Society’s Policies and Procedures making any recommendations for changes

Shift Pattern:
Every other Saturday, 12 hours - 9-9
Every other Sunday, 12 hours 9-9
Every Thursday, 4 hours 5-9

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