Operations Manager; Regional

Position: Operations Manager (Regional)
We're seeking an experienced people leader with a strong technical background to join our client's Service Division as a Regional Operations Manager.

This role is ideal for someone who has progressed from a hands-on engineering or technical role into managing and developing field-based teams, ideally within hospitality, building services, or fixtures/fittings environments.

The Role

Covering South London & the South East, you'll lead a team of Installation & Service Technicians, driving service performance, team development, and operational standards across your region.

This is a field-based role involving regular site visits and hands-on leadership.

Key Responsibilities

Lead, coach, and develop a mobile team of technicians
Drive regional performance and service delivery
Conduct 1:1s, reviews, and on-site support
Manage performance, training, and development
Ensure high standards of customer service and quality

About You

Background in field service/engineering (5+ years hands-on)
Experience managing remote or field-based teams
Strong leadership and coaching skills
Experience in hospitality, building services, or similar
Solid technical knowledge (electrical/mechanical preferred)
Package

Company vehicle + fuel card
25 days holiday + bank holidays
Pension, life assurance & private medical

The ideal location for this role would be south of the river, Guildford, Surrey or Kent.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job