Dual Site Retail Manager

Overview

Dual Site Retail Manager

Full Time | 40 Hours | 5 days out of 7

We’re looking for an experienced Dual Site Retail Manager with a passion for great food and outstanding customer service to lead Retail across two sites in Lydd & Folkestone.

In this role, you’ll take ownership of day‑to‑day performance, inspire teams across both locations, and ensure smooth, efficient operations while delivering exceptional customer experiences. You’ll be part of a business that values individuality, invests in development, and rewards people who go beyond the plate.

• Lead and motivate teams to deliver consistently high standards of service
• Oversee daily operations across two sites, including stock control, labour and budgets
• Track KPIs and performance targets, working closely with your Line Manager
• Drive sales by introducing new service concepts and retail ideas
• Act as a brand ambassador, building strong relationships with customers and stakeholders
• Train, develop and support teams, leading by example
• Ensure full compliance with Health & Safety and food safety standards

• Management experience in retail, catering or hospitality
• Proven ability to manage teams and multiple priorities
• Strong commercial and financial awareness
• Confident communicator with excellent organisational skills
• Ambitious, motivated and keen to develop within a growing business

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Onsite free car parking
• Contributory pension scheme
• Grow your career with our Career Pathways and My Learning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia,  and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/1601///SU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength