Technical Educator East West

Technical Educator - Kent/East Sussex/West Sussex/Hampshire

Position Title
:
Technical Educator

Location
:
Kent/East Sussex/West Sussex/Hampshire

Reports to
:
Area Manager

Direct Reports
: 0

Scope / Brands
:
Professional Hair Portfolio brands

Together, WE enable individuals to look, feel, and be their true selves. The Wella Company is one of the world’s leading beauty companies, comprising a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin and GHD. With 6,000 employees globally and a presence in over 100 countries, Wella empowers its people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to stakeholders.

At Wella, Educators change the lives of Hairdressers. You inspire, influence, and bring strong commercial expertise. This role involves efficiently covering high‑potential customers with engaging education both in‑salon and online, supporting customers through every step of their career, and becoming passionate advocates for Wella Education.

• Generate growth by efficiently delivering inspirational and value‑adding education across multiple touchpoints including in‑salon, via Wella Studios/Training centers, and virtually.
• Gain new customers by inspiring and influencing hairdressers and cultivating strong relationships that make you the preferred partner over other manufacturers.
• Build education reach and awareness through social media activations that empower community engagement.
• Commit to invest in your capability, enabling excellence and being the centre of expertise for your Sales team.

• You have a proactive and personalised approach to in‑salon training, collective seminars and virtual classrooms, always inspiring professionals to maximise opportunities.
• You have strong ability to efficiently change behaviour through education.
• You co‑ride with your sales team, supporting them with new customer contacts, joint gain visits and executing activities defined to reach gain targets.
• You demonstrate fluent technical support in customer and sales meetings for all initiatives and product launches.
• You are present on social media with a business account & engage with your communities to energise them, creating content and driving earned awareness of education activities, products, and service innovations.
• You create colour‑and‑craft‑focused content, digital edu‑tainment and an always‑on curriculum that drives consistent colour/care/education awareness, increased reach, and community‑generated content for your local brand and education accounts as well as your own business social media account.
• You represent education internally and externally as an influential and credible face of the industry.

• YOU ARE COLLABORATIVE
  
  • You are in close collaboration with your sales team, demonstrating your presence to retain and support customers.
  
  • You nurture and develop stylists/salon owners throughout their career.
  
  • Credible connection with external partners including artists and influencers.
• YOU ARE COMMITTED
  
  • Leading by example, self‑initiative and proactive, you are the perfect counterpart to support your sales colleagues.
  
  • Methodological and strong ability to energise, engage and enable others around you.
• YOU ARE CREATIVE
  
  • Experience in demonstrating, training, presentation, and communication both on and offline to bring core messages and education curriculum to life across all touchpoints.
• YOU ARE COURAGEOUS
  
  • Bring stylists/industry voice into multifunctional team meetings, trainings and can envision key stakeholders including area sales managers and regional leaders.
  
  • Role modelling education expertise when interacting externally and internally.
• YOU ARE CONNECTED
  
  • In‑depth knowledge of beauty/HD industry and local marketplace.
  
  • Commercially savvy to coach high‑potential salon owners/managers on business strategy & development certification.
  
  • Strong competitor awareness.

• Valid hairdresser/cosmetology licence with a minimum 2‑year salon experience as a licensed stylist and a professional and influential image across social media channels.
• Exce…