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Representative - Customer Service
Job in
Kent, King County, Washington, 98031, USA
Listed on 2026-01-07
Listing for:
WESCO
Full Time
position Listed on 2026-01-07
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Responsibilities:
* Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints.
* Process payments for cash account customers.
* Research and resolve customer problems, acting as the customer liaison between other departments when necessary.
* Back-up support to sales counter with walk in and telephone inquiries.
Qualifications:
* High School Degree or Equivalent required
* Associates' Degree (U.S.)/College Diploma (Canada) preferred
* 2-4 years of relevant experience
* Solid interpersonal skills that allow one to work effectively in a diverse working environment
* Able to effectively communicate both verbally and in writing
* Able to work well under pressure
* Strong attention to detail
* Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
* Computer literate, including effective working skills of MS Word, Excel, and e-mail
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