Customer Service Representative FASTSIGNS Kent WA

Customer Service Representative – FASTSIGNS® Kent, WA

Full-Time | Monday–Friday

FASTSIGNS® Kent is hiring a Customer Service Representative (CSR) to support business customers with signage and visual communication projects. This is a career-focused role for someone with sign experience, strong customer service skills, a positive attitude, enthusiasm, and masterful multitasking skills who thrives in a fast-paced, production-driven environment.

This is not a graphic design position.

• Be the first point of contact for walk-in, phone, and email customers, always with a positive, enthusiastic approach
• Prepare estimates, create work orders, and manage multiple projects simultaneously from start to finish
• Use Hub Spot CRM to track customer interactions, tasks, and opportunities (training provided)
• Coordinate closely with production and team members to ensure accuracy, quality, and on-time delivery
• Build long-term relationships with business and construction clients through proactive, friendly communication

• 2–3 years of customer service, counter sales, or sign experience (preferred)
• Positive attitude, enthusiasm, and a team-oriented mindset
• Strong communication, organization, and attention to detail
• Comfortable using technology and learning new systems quickly
• Masterful multitasking skills and the ability to stay organized under pressure
• Reliable, adaptable, and interested in long-term career growth

• Bonus based on performance
• Health insurance
• Paid time off

• Competitive pay
• Paid Time Off (PTO)
• Health & dental insurance
• Performance bonuses
• Ongoing training and advancement opportunities

Briefly describe your experience working in a fast-paced, team-oriented, or production-driven environment.

If you’re looking for a stable, weekday role with growth potential
, enjoy collaborating with a team
, and bring positivity, enthusiasm, and multitasking skills
, we’d love to hear from you.

Apply today to join FASTSIGNS Kent.