Service Technical Training Instructor
Listed on 2025-12-19
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Education / Teaching
Adult Education, Training Consultant
Service Technical Training Instructor
Join to apply for the Service Technical Training Instructor role at Kia America. Under the supervision of the Training Center Manager, the instructor improves dealership technician vehicle repair skills and Fixed Right First‑Time performance through the effective delivery of performance‑based technical training courses. These courses are delivered in training centers or via distance learning.
Primary ResponsibilitiesPrepare for and facilitate the delivery of technical training courses to improve vehicle repair skills and Fixed Right First‑Time performance. Monitor classes to ensure safe work practices are followed at all times. Administer participant enrollment processes and maintain course completion records.
Prepare the training center, vehicles, and tools/equipment prior to course delivery. Return the learning environment to its original state after training. Coordinate, administer, and deliver distance learning.
Maintain inventory, control, usage, and maintenance of all training center resources, including vehicles and service tools. Ensure the training center meets safety, condition, and maintenance standards.
Participate in curriculum development as a subject matter expert. Review draft materials, validate content, ensure technical accuracy, and participate in training course pilot and Train‑The‑Trainer sessions.
Continuously improve automotive technical and facilitation skills to meet or exceed Kia University standards.
- Facilitate performance‑based training courses.
- Conduct training courses at the training centers or via distance learning.
- Perform other duties as assigned.
- Bachelor’s degree or equivalent work experience required.
- Automotive Technology degree preferred.
- Overall Related Experience
- Strong working knowledge and experience delivering performance‑based technical training curriculum.
- Working knowledge of dealership service operations with technician work experience preferred.
- Directly Related Experience
- 5+ years teaching experience in a technical (automotive preferred) environment at high school, college, adult education, or manufacturer/distributor level.
- 3 or more years experience in the automotive industry preferred.
- Other
- ASE Master Automobile Technician (A1–A8), Advanced Engine Performance Specialist Certification (L1), Light Duty Hybrid/Electric Vehicle Specialist Certification (L3).
- Valid driver’s license and responsibility record meeting KUS criteria.
- Ability to work additional hours outside normal business hours, including weekends or holidays.
- Occasional domestic and/or international travel required.
- Strong communication and training facilitation skills using adult learning techniques and performance‑based methodologies.
- Ability to analyze vehicle systems, components, and diagnostic strategies with moderate complexity and deliver training courses with moderate supervision.
- Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) and experience with distance learning platforms.
- Prioritization and completion of work assignments within given schedules while maintaining high service levels.
- Care for People
- Chase Excellence Every Day
- Dare to Push Boundaries
- Empower People to Act
- Move Further Together
$74,859.00 – $97,308.00
Equal Employment OpportunitiesKUS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, ancestry, national origin, sex, pregnancy, related medical conditions, gender, gender identity, sexual orientation, age, disability, marital status, family care or medical leave status, veteran or military status, genetic information, or any other characteristic protected by applicable law. KUS complies with applicable non‑discrimination law in all locations and across all employment practices, including recruitment, hiring, training, promotion, compensation, benefits, discipline, termination, and all other privileges, terms, and conditions of employment.
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