Customer Service Representative

This is a senior opportunity for a Customer Service Representative who knows how to move metrics, not just manage them. The senior role rewards what you've built — 5 years of Kustomer — with $113,000 - $163,000 and a voice in Capital Management Corp strategy.

• Prospect via cold calls, emails, and social selling to fill the freelance pipeline
• Translate Teamwork dashboards into stories the sales floor actually uses
• Dig into Kustomer funnels and fix the step where buyers vanish
• Collaborate with product teams to position new offerings in the Kent region
• Spot which Kent accounts are about to churn and win them back
• Cultivate referral channels and strategic partnerships in Kent
• Hand the Customer Service Representative crew a territory plan they can actually run

• Senior mastery of Freshdesk, validated by people who'd hire you again
• Sharp organizational skills and an ability to juggle multiple work streams
• Hands-on sales marketing experience that holds up to follow-up questions
• Comfort steering sales marketing conversations toward a decision
• The judgment to say no to good ideas at the wrong time
• Comfort interpreting data and translating findings into clear recommendations

At the heart of Capital Management Corp is a delightfully-weird belief that great sales marketing software should feel effortless. We give senior hires room to fail small so they can later succeed big on sales marketing work.

Your 6 of experience earn you $113,000 - $163,000 here, alongside mentorship and a fast track into senior sales marketing roles.

The team in Kent is interviewing on a rolling basis, so early applicants get noticed first.

Bring 5 of grit or a fresh perspective; either way, this Customer Service Representative role wants you.