UX Designer

Digital Control Incorporated (DCI) is the world's leading supplier of underground locating and steering products for the horizontal directional drilling (HDD) industry. Since the introduction of this revolutionary technology 30 years ago, Digital Control has been at the forefront of trenchless technologies that enable the efficient installation of underground utilities such as fiber optic, telecom, gas, and water lines world-wide. DCI's products are valued for their durable design, ease of use and uncompromising commitment to customer service.

We're looking for a versatile and driven UX Designer to help shape and scale our products across multiple platforms. As a UX Designer at DCI, you'll be a key contributor supporting multiple product teams. This is a fast-paced, execution-heavy role suited to a designer who thrives on delivering a high volume of quality work. You'll work closely with product managers, developers, customer support, and other stakeholders to create intuitive, consistent, and user-centered experiences.

What you'll do:

• Collaborate with product managers, engineers, and other stakeholders to understand user needs and project requirements
• Translate conceptual ideas into compelling design concepts, wireframes, mockups, and prototypes
• Produce wireframes, high-fidelity mockups, and prototypes across multiple products and platforms, per product requirements, for consumption by development teams
• Apply and extend our established design system to maintain visual and functional consistency
• Solve complex user experience challenges across a multi-platform ecosystem
• Juggle multiple projects simultaneously, maintaining high standards and attention to detail
• Serve as a usability expert and voice of the user across the organization
• Conduct user research, usability testing, and gather feedback to iterate and improve the user experience
• Work closely with developers to ensure seamless implementation of designs, including providing assets and specifications
• Stay updated on industry trends, emerging technologies, and design tools to continually enhance your skills and knowledge

Requirements

• 4-6 years of UX design experience in a product-focused environment
• A proven ability to efficiently manage multiple high-impact projects simultaneously, including making strategic trade-offs between UX ideals and practical development constraints
• Experience designing interfaces for construction, fleet management, or industrial systems, specifically highlighting usability for both end-users and operational management
• Experience designing for at least two of the following: embedded systems, mobile applications, and web platforms
• Solid portfolio showcasing thoughtful UX work on complex products or product ecosystems
• Proficiency with Figma (or equivalent tools). Able to work to an established design system
• Strong collaboration and communication skills—able to give and receive feedback constructively
• Comfortable working in an agile, fast-paced team with shifting priorities
• Knowledgeable about accessibility standards and inclusive design principles
• Innate professional curiosity. Able and eager to adapt and learn new technologies

Nice to Have:

• Experience designing for a complex product ecosystem with multiple connected workflows and dependencies
• Strongly prefer experience in designing for IoT and edge-device environments, demonstrating the capability to handle real-world connectivity challenges and complex workflows spanning onsite interactions and remote/cloud-based interfaces
• Experience with design validation, usability testing, and user research
• Previous experience in a startup or small team environment

Who you are:

• You are a dedicated problem solver who collaborates with your teammates to create thoughtfully-designed experiences for your users.
• You're not afraid to ask questions - and you're not afraid to answer them either.
• You know that as a UX designer it's your job to serve as the voice of the user.
• Your work is thoughtful and thorough, and you're passionate about design.
• You keep up to date on design trends and new technologies

Benefits

• Unparalleled health benefits (PPO plan with no deductibles, no co-pays, DCI covers 99% of costs)
• Quarterly…