Datacenter Technician

This is a 100% onsite role in Kent, WA
.

We are seeking a highly skilled Data Center Technician to support and maintain our Mac‑based compute infrastructure and associated data center environments. The ideal candidate will have hands‑on experience managing Mac devices at scale, ensuring uptime, optimizing performance, OnDemand upgrade/downgrades, and supporting production workloads. This role requires a solid understanding of networking fundamentals, particularly switching technologies used in modern data center environments.

This hybrid role splits responsibilities between Mac hardware operations (primary) 80% and network operations support (secondary) 20%.

$33.08/hr - $33.08/hr

• 3+ years of experience in data center operations or hardware support roles.
• Hands‑on experience with Mac hardware (Mac Studio/Mini/Pro) in production or lab environments.
• Strong understanding of racking, stacking, cabling, and general data center best practices.
• Working knowledge of network switches, Ethernet standards, and basic L2 protocols.
• Experience with ticketing systems, documentation, asset tracking tools.
• Ability to lift and move equipment (up to ~50 lbs) and work in data center environments.

Primary - Mac/Server Infrastructure Operations

• Deploy, rack, cable, and maintain Mac Studio, Mac Pro, Mac Mini or similar Apple hardware in the data center.
• Perform diagnostics, troubleshooting, and repairs on Apple devices (hardware and basic OS‑level issues).
• Manage device imaging, configuration, firmware updates, and lifecycle operations.
• Monitor system health, handle incident response, and support operational uptime SLAs.
• Maintain accurate asset records, labeling, inventory, and documentation.
• Work closely with platform/engineering teams to support CI/CD, build pipelines, and workloads running on Mac fleets.
• Ilo administration for HP and Dell machines.

Secondary - Data Center & Networking Support

• Assist with installation, configuration, and troubleshooting of network switches (Arista, Juniper, etc.).
• Perform structured cabling (fiber and copper), patching, tracing, and labeling.
• Participate in switch upgrades, port provisioning, VLAN configurations, and basic L2 troubleshooting.
• Support network connectivity for compute hardware, out‑of‑band management, PDUs, and KVM components.
• Work with network engineering to escalate and resolve complex issues.
• Ensure compliance with data center standards: airflow, cable management, rack power distribution, and space planning.

• Familiarity with Jamf or other Mac device management automation workflows.
• Basic knowledge of TCP/IP, VLANs, link aggregation, and network troubleshooting.
• Experience with remote management tools (IPMI, iDRAC, Lights Out, etc.).
• Understanding of OS imaging, basic scripting (Python/Bash), or automation is a plus.
• Past experience supporting build farms, developer infrastructure, or similar environments.
• Awareness of Agile practices and Service Now/Wolken ticketing systems.

Our Fortune Technology client is ranked as one of the best companies to work with in the world. As a global leader in 3D design, engineering, and entertainment software, they foster a progressive culture, creativity, and a flexible work environment using cutting‑edge technologies.