IT & Systems Manager

Buy Wander is rebuilding the $850B retail returns industry — turning chaotic truckloads of returned goods into a fast, fun, treasure-hunt shopping experience powered by AI, real-time auctions, and in-store pickup.

OUR CULTURE

Happy – We bring positive energy to our work and support each other.

Humble – We stay grounded, open to learning, and focused on the team over ego.

High Performing – We set a high bar and hold ourselves accountable to results.

(H)
Loyal – We show up for each other and the company, with loyalty that goes beyond the ordinary.

We're scaling fast: multiple sites, a growing workforce, and new locations opening on a tight clock. Right now, IT and internal systems are handled piecemeal across Dev, Ops, HR, and Finance. That doesn't scale — and it's why this role exists.

We're hiring our first IT & Systems Manager to own how Buy Wander runs internally from the laptop a new hire opens on day one to the network, security, and business systems that keep every site operating.

This is a hands-on, build-it-from-scratch role. You'll start as a one-person function, bring order to work that's currently scattered across teams, and build the systems (and eventually the team) to support a company heading toward 1,000+ employees across many locations.

You’ll own two sides of the house:

• Core IT & Infrastructure — devices, identity, networks, and physical security across every site.
• Internal Systems & Business Applications — the tools that run HR, recruiting, and document management, which you'll evaluate, integrate, and manage (building with engineering when something custom is truly needed).

You won't inherit clean systems. You'll create them.

We're looking for someone who is:

• A hands-on operator — you'd rather fix it than file a ticket about it
• A systems thinker — you design for scale, not just today's problem
• Pragmatic on build-vs-buy — you know when to configure a tool, integrate a vendor, or call in engineering
• Security-minded — you treat access, data, and physical security as first-class

• Own procurement and lifecycle of laptops, phones, and tablets across all sites
• Run mobile device management (Google Endpoint Management and equivalents) — enrollment, policy, security, wipe
• Stand up tablets as Paylocity kiosks and other floor devices

Identity & Access Management

• Own user provisioning and deprovisioning across Google Workspace / Buy Wander email and internal applications
• Standardize onboarding/offboarding so access is fast, correct, and revoked on exit
• Enforce least-privilege access and clean account hygiene as headcount grows

Network & Physical Security (per site)

• Own IT design for each building — cabling, access points, cameras, access control
• Set up and administer security systems across all sites
• Interface with ISPs and vendors: contracts, provisioning, troubleshooting, SLAs
• Lock down security and access control

Site Buildout & Expansion

• Make opening a new location a repeatable playbook, not a fire drill — network, devices, security, accounts, day-one readiness
• Partner with Ops and Expansion to hit aggressive site-launch timelines

Internal Systems & Business Applications

• Own the roadmap for the tools that run the company, evaluating, integrating, and managing vendors for:
  • Secure document management — enterprise-grade storage and retention that scales beyond ad-hoc Google Docs, organized by employee/process, with the right resilience and access controls (a top priority)
  • Recruiting — an actionable recruiting dashboard that pulls resumes from multiple sources into one place, going beyond what Paylocity offers today
  • HR self-service — an HR chatbot / FAQ and related employee-facing tooling, benefits self administration
  • Automation — reduce manual, repetitive work across HR, IT, and Ops
• Partner…