General Manager

Kent, 7820 South 210th St., Suite 110, Kent, WA 98032, USA

The General Manager will have full responsibility for the business unit, which includes financial performance, operations, and sales. They will provide leadership in formulating and implementing strategy for sustainable profitable growth.

Salary Range: $150k – $170k

• Oversee lab operation as a whole.
• Responsible for site visits with employees and customers.
• Support Operations with required manpower and equipment staffing requirements.
• Manage, direct and support Project Managers at assigned evergreens.
• Responsible for developing and achieving fiscal budgets.
• Utilization of key performance indicators to increase customer value.
• In charge of employee retention, review, and individual development.
• Work hand-in-hand with the sales team in identifying strategic targets and pricing strategies.
• Works in conjunction with entire staff in order to continue to operate an extremely safe and quality driven facility.
• Responsible for SOX, Safety, Quality, and Radiation Safety program compliance, and all statutory compliance.
• Maintaining all business records, including customer and vendor data files.
• Formulating the annual business plan and budget and monitoring adherence.
• Responsible for implementing company policies and protocols and ensuring compliance.
• Accountable for division safety performance.
• Responsible for division Profit and Loss statements and economic performance.
• Responsible for division payroll and accounts payable.

• Prior experience in a General Management role is preferred.
• Experience in an aerospace, industrial, nuclear, petrochemical, refining or utility related environment is required.
• Bachelor’s degree or higher required.
• Effective communicator with the ability to mitigate emotional customer and employee situations.
• Must possess an understanding of MISTRAS’ Advanced Technology offerings.
• Travel and overnight stays as needed.

• Frequent lifting up to 30 lbs.

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Fulltime positions with competitive wages and benefits that include health, dental, vision and 401(k).

MISTRAS Group, Inc. is an Equal Employment Opportunity Employer. Employment decisions, including initial hiring and all matters involving the terms and conditions of employment, are made without regard to any protected class under applicable law. The employment relationship is at-will, meaning it can be terminated at any time for any reason by either the Company or the employee.