Branch Manager

We're looking for an experienced Branch Manager to lead our Kent, WA location.

This is an ideal opportunity for someone eager to join a growing organization and make a lasting impact by coaching and developing our transportation and processing teams. Empyreal is expanding rapidly, and the Kent, WA, branch is a key part of that growth.

If you're a manager with a track record of building teams and growing business, then this role is for you!

The Branch Manager is responsible for leading all aspects of branch operations,
including customer service, branch performance (P&L), adherence to policies and procedures, and compliance with safety protocols. This role also plays a key part in achieving sales targets. The Branch Manager oversees every facet of the branch-staffing, routing, safety, sales, and operational performance to ensure efficient, high-quality service and continued business growth.

• Oversee and be accountable for overall operational performance, ensuring exceptional service quality, financial results, and staff performance.
• Ensure the safety and security of the facility, personnel, equipment, and all related liabilities.
• Assist in managing human, material, and financial resources within the branch.
• Support hiring efforts, establish performance goals, and contribute to training, development, and performance reviews.
• Analyze and interpret performance data to inform decision‑making and drive process improvements.
• Anticipate potential issues, prepare proactive solutions, and offer thoughtful recommendations.
  Model an open‑door leadership style that fosters transparency and constructive dialogue.
• Promote exceptional internal and external client service and coach team members on how to consistently deliver it.

• Bachelor's degree or equivalent work experience
• Must have the stamina to work 50 to 55 hours per week as needed.
• Armored car or transportation experience is desirable.
• College Education or Military experience is desirable
• Exceptional problem‑solving and management skills are required.
• Excellent interpersonal skills are required.
• A positive attitude and ability to be a positive member of a team is required
• Must have excellent observation skills and attention to detail.
• Excellent recall and retention of information is needed.
• Ability to maintain strict confidentiality.
• Ability to work under pressure dictated by event schedules and project timetables.
• Ability to read, understand and interpret written and verbal instructions and reports.

• The ability to travel occasionally within the district
• Sitting for prolonged periods
• Ability to lift and carry 50 - 75 pounds occasionally
• Moving about to accomplish tasks
• Reaching overhead, and at or below shoulder level
• Repeating motions, which includes the wrist, hands, and/ or fingers
• Near and far visual acuity
• Use of stairs
• Communicating with others to exchange information

• Acts in a manner that portrays Empyreal's vision, values, and WOW culture.
• Establishes respect for everyone, fosters an environment that builds and sustains productive relationships.
• Addresses conflict respectfully and constructively.
• Works in partnership within and across work groups.
• Represents Empyreal as a transportation and customer service professional.
• Places value not only on what work gets done, but also how it gets done.

Empyreal Logistics participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.