Branch Manager

Branch Manager at Great Floors

The Branch Manager directs the overall activities of the commercial location, including administration, sales, and operations, to serve the customers continually and simultaneously within the company’s target market in an extraordinary manner so that the company’s brand name and reputation continue to flourish. This position works to earn an acceptable rate of return on sales after incentive compensation and maintain a healthy cash flow.

Additionally, the store manager invests time and money in personnel recruitment and development.

• Meet corporate objectives and goals by managing and leading the supervisors and store staff.
• Anticipate and continuously evaluate the needs of clients, as they arise, through informal telephone conversations, lunch meetings, industry events, and formal customer satisfaction surveys.
• Ensure a quick and proper response to all customer complaints and requests.
• Resolve conflicts between opposing objectives and facilitate respectful communication between all departments.
• Adhere to all policies and procedures outlined in the Employee Handbook.

• This position manages all employees of the store and is responsible for leadership of the employees within its location.
• Follow-up on active assignments and with personnel to ensure objectives are met consistently and efficiently.
• Ensure that personnel have the tools they need to perform their jobs satisfactorily.
• Ensure that all branch personnel perform duties safely and effectively.
• Maintain accountability of personnel, ensuring all reasonable precautions are taken to avoid work-related accidents.
• Hold regular safety briefings with personnel to ensure all precautionary measures are performed consistently and effectively.
• Ensure all branch personnel understand company objectives, as well as the individual objectives of their departments.
• Inspire collaboration between personnel to achieve the stated objectives.

• Bachelor’s degree or equivalent experience in industry required
• Master’s in Business Administration preferred
• Problem Solving Skills
• Detail-Oriented
• Leadership Skills
• Collaborative and team oriented
• Project Management experience
• Strong Communication Skills
• Performance Management experience

• Ability to sit at computer monitor for long periods throughout the day.
• Must possess the ability to stand for long periods of time; to reach with hands and arms; to move among and between offices; to handle mail and documents; to sit, stoop, kneel and crouch; to lift and move up to 10 pounds; to see well enough to discern differences in quality of documents and files.
• Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected.

• General working conditions
• Office environment
• May have to meet tight deadlines
• Routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

• Health Insurance (Medical, Prescription, Dental, and Vision)
• Life Insurance
• Paid Holidays and Time Off
• 401(k) Plan with company matching

Great Floors shall recruit, hire, train and promote in all job titles without regard to race, color, creed, national origin, gender, pregnancy, marital status, religion, age, gender identity, sexual orientation, military service, disability or veterans of the Vietnam era status, handicaps or any other basis prohibited by federal, state or local law. All other personnel actions, such as compensation, benefits, Company sponsored training, transfer, demotion, termination, layoff and return from layoff, shall be administered without regard to race, color, creed, national origin, gender, pregnancy, marital status, religion, age, gender identity, sexual orientation, military service, disability or veterans of the Vietnam era status, handicaps, or any other basis prohibited by federal, state or local law.

Referrals increase your chances of interviewing at Great Floors by 2x

Apply BELOW