Quality Control Technician - Rodent & Pest Control

Quality Control Technician - Rodent & Pest Control

Kent, WA

Role and responsibilities: The Quality Control Technician at Attic Projects plays a crucial role in ensuring exceptional service and workmanship. This position involves conducting thorough inspections at customers' homes to evaluate the quality of completed restoration projects, ensuring they meet company standards before advancing to the next phase. Additionally, the Quality Control Technician is the first point of contact for service calls, tasked with assessing customer concerns, identifying issues, and implementing effective solutions to address problems.

By maintaining high-quality standards and resolving post-project issues promptly, the Quality Control Technician upholds Attic Projects’ commitment to customer satisfaction and excellence.

• Start work promptly at 7:00 AM and drive a company vehicle to assigned customer locations (3-4 visits a day).
• Conduct detailed inspections of projects by checking attics, crawl spaces, roofs, and the surrounding areas of customers' homes.
• Identify discrepancies or issues in ongoing or completed projects, with a focus on rodent-related problems or other quality concerns.
• Communicate effectively with customers, addressing their concerns and easing any frustrations, ensuring a positive experience.
• Solve problems independently on-site, taking appropriate measures to rectify issues and ensure project standards are met.
• Maintain detailed records of inspections, findings, and resolutions for reporting and follow-up.

• Have clean driving record and ability to drive a company vehicle
• Are experienced in quality control, site inspections in residential construction projects
• Have the ability to crawl in small, tight spaces and climb and descend ladders or attic stairs and roofs
• Have previous Pest Control / Rodent Control experience

• Possess excellent communication and customer service skills to interact with customers
• Can solve problems efficiently and independently

• Competitive pay rate ($24-28 hourly pay) with potential bonus
• Stable job schedules and work environment
• Company-issued uniform, tools, equipment and protective gear
• Opportunities for advancement within the company
• Medical, dental, and vision insurance allowance (after 90 days)
• Gyms and regular fun team building activities

• Initial Phone Reach-out by Recruiter
• Video interview by Recruiter
• Onsite interview with Ops Manager & Superintendent

Work schedule:

Monday to Friday, Starting at 7am, 8-10 hrs

Wage Range: $24- $28 per hour

Equal Opportunity Employer

Attic Projects is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.