Customer Service Associate

Pay Rate:
Our starting pay ranges from $16.70 to $17.61 depending on job duty/position.

$16.70 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft

$16.96 = Clothing Sorter/Hanger, Hardware Sorter

$17.61 = Clothing Grader, Hardware Pricer, Material Handler

Geographic & job eligibility rules may apply.

Benefits include comprehensive medical/dental/vision coverage at a reasonable cost, specialized health programs, paid time off, sick pay, vacation pay (approximately 1-2 weeks), 6 paid holidays plus 1-2 floating holidays, up to 50% off store merchandise, flexible spending accounts, employee assistance program, retirement plan (401k with company match), life insurance, and additional benefits such as performance merit increases.

Who we are:

We are one of the largest for-profit thrift operators in the US, Canada, and Australia, focusing on reusing and reselling donated community items. Our mission is to champion reuse, inspire a future where secondhand is second nature, and support community programs through our operations. We are "Thrift Proud" with over 300 stores and more than 22,000 team members.

Our brands include Savers, 2nd Ave, Value Village, Unique, Village des Valeurs, and Savers Australia.

Summary & Positions:

We are hiring Full Time and Part Time Customer Service Associates to create an excellent experience for Customers, Donors, and Team Members.

What you can expect:

• The opportunity to celebrate uniqueness and contribute from diverse backgrounds.
• To work in a purpose-driven company with a positive impact on the planet and communities.
• Career growth and development opportunities aligned with our store expansion plans.

What you get:

Comprehensive onboarding and training from day one, with in-house expertise through Savers University, developing around 90% of our training internally and partnering with renowned providers for additional learning opportunities.