Inside Sales Representative​/VMI Technician

Inside Sales Representative/ VMI Technician (Open)

Location:

Kent, WA - Retail shop

We are hiring an Inside Sales Representative/ VMI Technician in Kent, WA. Airgas is committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

Recruiter:
Josselyn Suarez / j /  CALL/TEXT

• $25.85 - $30

• Responsible for adherence to company policies including safety and the use of personal protective equipment.
• Provides excellent customer service to both internal and external customers.
• Ensures all required paperwork is accurately completed, including coding, costing, and pricing.
• Advises customer on tools, hardware, and materials needed, and procedure to follow to complete tasks customers wish to perform.
• Order entry, process cash and charge orders; assist with reconciliation of cash and bank deposits.
• Communicates by phone, e-mail and in person with customers, sales staff, store managers and others, inquiring about and providing information on cost, ordering and delivery times.
• Develops outgoing call strategy to support sales growth for the branch.
• May coordinate an internal transfer of product requested by customers.
• Answers customer questions concerning location, price and use of merchandise.
• Totals price and tax on merchandise purchased by customers using computer, calculator and/or paper and pencil to prepare invoice. Accepts payment and makes change for customer purchases. Wraps or bags merchandise for customers and assists in loading and unloading cylinders.
• May visit a customer's site for a site survey before product is delivered to customer's location.
• Maintains neat, clean and professional personal appearance by following company's dress code and hygiene guidelines.
• Coordinates with purchasing department any product shortages or outages.
• Maintains a positive work atmosphere by acting and communicating in a manner so that you get along with customers, vendors, co‑workers and management.
• Ensures all administrative and accounting related procedures are strictly observed.
• Stocks shelves, warehouse, counters and tables with merchandise, and maintains showroom displays.
• First point of contact with Airgas customers for all welding hard goods and safety supplies related issues regarding Vending Machines and Vendor Managed Inventory bins.
• Conducts and coordinates area customer VMI program including delivery of product, restocking and re‑sup‑ply as necessary.
• Monitors customer usage and suggest adjustments to product levels to ensure maximum efficiency and product turn. Monitors inventory levels at customer sites.
• Maintain VMI System by cleaning, organizing and re‑labeling bins. Organizes production additions and deletions.
• Performs first level repair and troubleshooting of VMI equipment.
• All employees are expected to perform any reasonable work request that falls within the qualifications but not specifically described.

• High school degree or the equivalent preferred, with one to three years related experience and/or training or equivalent combination of education and experience.
• Minimum of one to three years of experience in an industrial retail, inside sales, customer service and/or inventory control related position.
• Must be able to work occasional overtime, when necessary.
• Must maintain clean driving record per our driver qualification policy.
• Must be able to operate in a drug‑free workplace.

• Detailed understanding of SAP and PROS functionalities preferred.
• Proficiency with entering and extracting data into and from a computer. Proven ability to work effectively under deadlines and with little supervision and to complete a high volume of paperwork accurately and on time.
• Ability to handle cash transactions accurately.
• Ability to clearly communicate by phone, e‑mail or in person with customers, sales staff, Branch Manager and all other branch personnel. Must be able to work with a wide variety of people with different personalities and backgrounds.
• Basic computer skills (i.e. Windows Applications, database…