Refugee & Immigrant Services Case Manager

Refugee & Immigrant Services Case Manager

841 Central Ave N Ste C-220, Kent, WA 98032

Full-time (37.5 hours/week) position located at the Kent office with responsibilities throughout Puget Sound. Travel required to meetings and client homes. Regular and punctual attendance required.

• Develop and maintain a thorough knowledge of best practices in trauma-informed case management and supporting refugee and immigrant clients to achieve stability and empowerment in the community.
• Work with assigned clients to create and implement a strengths-based individualized self-sufficiency plan to expedite the stability and community integration of clients. Support and empower clients in their progress towards achieving short and long-term goals.
• Provide comprehensive, trauma-informed and linguistically appropriate case management to include advocating for and coordinating access to eligible benefits and community resources as well as medical and mental health care; facilitating employment and education opportunities; conducting home visits; providing transportation; and ensuring basic needs are met.
• Facilitate client cultural orientation to the U.S., increasing clients’ ability to independently navigate community resources and support systems.
• Ensure complete, accurate, and timely documentation for each case according to program requirements.
• Maintain information on community resources and develop relationships with other providers and professionals to facilitate referrals as needed.
• Maintain up-to-date knowledge of program requirements, policies and procedures.

• Bachelor’s degree or equivalent experience within field.
• Experience working with other cultures and ability to effectively communicate with people who speak English as a second language and are not familiar with the systems in the United States.
• Repetitive heavy lifting is required. Must be able to frequently lift and/or move items, including furniture, weighing up to 50 pounds.
• Valid Washington State driver’s license, auto insurance and reliable access to personal vehicle as well as ability to drive agency vehicles required.
• Familiarity with local community resources and systems in social service support programs.
• Demonstrated ability to work effectively with a diverse team and clearly and concisely communicate and collaborate with others.
• Demonstrated ability to self-manage competing priorities, pay attention to detail, and learn new tasks quickly.
• Must be able to work a flexible schedule to meet client needs. Some evening and weekend work required. Overtime may be required during high workload periods.

The pay for this position is $30.26 - $36.98 an hour.

• 100% employer-paid premiums for employee medical, dental, life insurance, long-term disability, and employee assistance program.
• 15 annual vacation days increasing to 20 after 2 years, and generous paid sick time.
• Paid Federal holidays and 10 additional flexible floating holidays accessible throughout the year.
• 5% employer contribution to 401k retirement plan (no employee contribution required).
• Additional benefits include vision coverage and FSA enrollment.
• JFS values and provides opportunities for continued growth and learning for all team members.

If you are interested in joining our team, please visit our careers page: https://(Use the "Apply for this Job" box below)./

NO PHONE CALLS PLEASE.

EEO/Disabled/Vets