Transportation Specialist

Join to apply for the Transportation Specialist role at Wayfair

$24.00/hr – $24.00/hr

• Tuesday – Saturday 5:30 AM – 2 PM

• $1.50 per hour shift premium for hours worked between 6:00 PM – 6:00 AM
• Referral bonuses
• Overtime hours & pay
• 40lk
• Wayfair company discount
• Benefits start day one
• Growth opportunities (Conversions, Promotions, and more!)

• Use Wayfair inventory systems and tools to ensure "perfect" orders run smoothly from receipt at the terminal to dispatching for delivery
• Identify exceptions such as damage, short shipments, mis shipments, overweight/oversized cartons, etc., and reconcile these issues, engaging Customer Service and other partner teams as needed
• Inventory freight returning after a missed or refused delivery, escalating reports of missing freight to terminal leadership
• Set up schedules for outgoing freight (returns, liquidation, donation, disposal) and maintain relationships with reverse logistics carriers
• Print any necessary paperwork for delivery teams, correcting any errors
• Write and distribute an "end of shift" report to all terminal staff and any necessary partner teams
• Provide feedback on processes and tools
• Support Customer Service and other partner teams in efforts to maintain high customer satisfaction

• 2+ years of relevant experience in a similar role
• Ability to lift 75+ lbs to assist the warehouse team as needed
• Strong written and verbal communication skills with a strong customer‑centric approach
• Ability to multitask and navigate through various systems and tools
• Well organized and detail oriented
• Comfort with Microsoft Office and learning new technologies
• Proactive in identifying opportunities for improvement and driving solutions
• Experienced in Logistics or Transportation
• BA/BS preferred

Entry level

Full‑time

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accommodations for Applicants form.

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