Customer Accounting Specialist Promotional

## Customer Accounting Specialist 2 (OPEN & PROMOTIONAL)
Apply:
Public Works Building 4th Floor:
Full time:
Posted Yesterday:
JR100861
*
* Note:

Current Employees must use the*
* ** Workday Dashboard*
* ** career section to apply for this position.
**** Employee Type:
** Regular
* * Department:
** Sewer Operations
** Salary:**$46,716.80 - $65,395.20 Annually / $3,893.07 - $5,449.60 Monthly / $22.46 - $31.44 Hourly
** Scheduled Weekly

Hours:

** 40
* * Overtime Eligibile:
** Yes
* * Job Posting Date Range:
** 10/13/2026 - Until Filled
*
* Job Summary:

** PRIORITY CONSIDERATION WILL BE GIVEN IN ACCORDANCE WITH THE APPLICABLE COLLECTIVE BARGAINING AGREEMENT OR COUNTY POLICY.

NOTE:

Following in-office training, this position will be remote.
This position performs journey level work assignments. The position allocated to this class is responsible for performing a wide variety of administrative, financial, and accounting functions related to customer accounts, billing, payments, and payroll in the Utilities Division. The work may include solving complex problems or billing discrepancies. Work processes include sewer billing and payments;
General Facilities Charges;
Capital Facilities Rates;
Aquifer Protection Area billing; establishing new accounts; researching and processing segregations and aggregations; maintaining billing databases; processing vouchers; processing personnel time cards, payroll, and leave balances.
*
* Job Description:

**** The following documents are required to be submitted with your application. Applications that do not include all required documents may not be considered:  
• Resume  
• Cover Letter*
* ** ESSENTIAL JOB FUNCTIONS
*** Enters time cards for the Utilities Division, coordinates payroll processing, prepares payroll reports, matches leave requests to time cards, prepares leave balance reports, resolves discrepancies, and provides information for audits.
* Prepares and processes payment documents (vouchers) and purchase orders.
* Maintains a petty cash account, keeps records and balances in accordance with auditor policies and practices.
* Maintains accounts and records for printing and mailing of bills.  Works cooperatively with other staff and departments to obtain information necessary for billing.
* Processes sewer customer payments on a daily basis, resolves payment problems, prints reports, maintains records of adjustments and reconciles daily ledger, determines refunds, and resolves customer account problems.
* Researches questions regarding site, parcel number, legal description, subdivision, lot, and block information in regards to legal ownership, delinquent accounts, and recorded liens using computer database systems, parcel and sewer maps, legal documents, permits, and other paper records.
* Monitors accounts, identifies delinquencies, sends out lien warning letters, and coordinates payment arrangements with owners/taxpayers/tenants for past due accounts prior to filing a lien against the property.
* Reviews payments on liens and prepares and processes paperwork to release liens.
* Provides research and analysis to diagnose and resolve problems on billing accounts, and to update billing account information.
* Obtains data, including historical water consumption records and computes appropriate billing amounts.
* Establishes new accounts to be billed, including research on ownership, legal descriptions, and basis for establishing fees and charges to new billing accounts.  Establishes Aquifer Protection Area Fees, Capital Facilities Charges, General Facilities Charges, and Sewer Service Charges and initiates fees and charges on customer accounts.
* Prepares, prints, and circulates reports on accounts, to other staff and departments.
* Reviews Aquifer Protection Area Fees and commercial…