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Receptionist, Administrative​/Clerical

Job in Crestwood, Oldham County, Kentucky, 40014, USA
Listing for: H&R Block
Full Time position
Listed on 2025-12-31
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator
Job Description & How to Apply Below
Location: Crestwood

About H&R Block

H&R Block is a leading provider of tax preparation and related financial services. We believe in the power of people helping people and are committed to inspiring confidence in our clients, associates, and communities worldwide. Our culture is high‑performing, connected, and inclusive—everyone feels like they belong.

About the Role

Seasonal Client Service Professional / Receptionist. Focus on delivering excellent front‑end service and ensuring clients receive the right tax professional to meet their needs.

Typical Day

You will greet clients, answer phones, schedule appointments, and help clients through their tax processes—both in person and virtually—while maintaining a clean, organized office environment.

Responsibilities
  • Answer phones and greet clients in a personalized, friendly, and inviting manner.
  • Match clients with the best‑suited tax professional for their needs.
  • Schedule clients per their preferences.
  • Assist clients to ensure all needs are met during service, whether in person, over the phone, or virtually.
  • Maintain office cleanliness and organize resources with team members.
  • Perform other duties as assigned.
Qualifications
  • High school diploma or equivalent.
  • Ability to work flexible schedule and/or in multiple locations.
  • Experience in a fast‑paced, customer‑service environment.
  • Strong organizational and time‑management skills.
  • Multi‑tasking ability.
  • Computer proficiency, including Microsoft Office.
  • Prior sales/marketing experience is a plus.
Why Work for Us

H&R Block invests in our people by offering:

  • Employee Assistance Program
  • Wellbeing program, Better You
  • Neurodiversity and caregiver support
  • Discounts on everyday items and services
  • Medical coverage, 401(k) retirement savings plan, and Employee Stock Purchase Plan
Job Details

Seniority level:
Not Applicable |

Employment type:

Full‑time | Job function:
Administrative | Industries:
Retail

Equal Opportunity Employment

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

H&R Block is serious about great service, and we want you to make an impact.

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