Admissions Assistant - 2nd Shift

Overview

Admissions Assistant - 2nd Shift at Isaiah House Treatment Center
, a faith‑based nonprofit men’s center inb Willisburg, KY.

Shift: Monday–Thursday 2:00 PM–10:30 PM.

Use of Celerity and HIPAA compliance required.

• Maintain knowledge of and adhere to all IH policies and procedures, including HIPAA compliance.
• Stay current on bed space and availability each morning and throughout the day.
• Answer incoming calls from potential clients and client family members to answer questions and provide reassurance.
• Monitor and update the admissions feed to field questions related to Client Care Navigator referrals.
• Complete detailed applications with clients over the phone.
• Generate first contact email with all required information regarding a potential client.
• Ensure client has active insurance or proper payment arrangement prior to scheduling.
• Schedule clients for intake dates and times, and communicate that with the Admissions Coordinator.
• Complete intake and admissions process within Celerity.
• Communicate with attorneys, judges, and local corrections facilities to gain needed authorizations for clients to be released to Isaiah House for treatment.
• Be available and attend weekly meetings with the Admissions team and Coordinators.

• Medical, dental, and vision insurance
• Basic life insurance
• 401(k) matching
• Paid holidays
• Paid Time Off
• The joy and satisfaction of working for a company with a higher purpose!

• Minimum of a high school diploma or GED.
• Preferred experience in working with various funding streams and ability to collaborate with our billing department.
• Experience in crisis intervention and conflict resolution skills.
• Ability to work in a fast‑paced, dynamic environment.

Salary range: $48,900.00–$66,200.00 per annum in Kentucky, United States.