Discharge Coordinator

Discharge Coordinator

Position Title: Discharge Coordinator

Administrative Supervisor: Programs Supervisor

FLSA Status: Hourly, Nonexempt

Position Summary: Provide aftercare placement services and referrals for clients completing or discharging from our program, while maintaining good working relationships with referral sources. Work closely with other departments such as Clinical, Programs and Operations to ensure the best care for the clients. Coordinate monthly onsite and off‑site visits, call families and address any needs or concerns they may have.

• High School Diploma

Punctual, professional, detail oriented, personable, goal oriented;
Microsoft Office programs such as Word and Excel; leadership skills; ability to work as part of a team; management and time‑management skills; oral and written skills; planning and organizational skills.

• Track completion dates for all inpatient clients.
• Maintain a clean and organized workspace/environment.
• Provide referral services for all inpatient clients.
• Stay in communication with client’s families/loved ones.
• Sign completions up for CARES Isaiah House app upon completion.
• Perform any other tasks assigned by the immediate supervisor.
• Communicate between families and IH staff effectively.
• Follow directives of Lead Programs Staff and/or Executive staff.

• Adhere to Isaiah House policies and procedures.
• Attend mandatory in‑service and other trainings/educational programs as required.

• Refer clients to sober living upon completion.
• Increase CARES app usage.
• Track client completion/discharge dates.
• Update all transition emails and appropriate Teams feeds with discharge information.
• Contact all families upon admission to the program.
• Maintain efficient communication with families.
• Compile visit lists and verify clients returned safely from visits.
• Attend the Family Day once per month on the date scheduled by Executive Staff.
• Assist in maintaining transition emails/KIPU documentation.
• Effectively monitor all mail for the facility and distribute said mail.

Entry Level

Full‑time

Other

Health and Human Services