Receptionist​/Concierge - Part Time

Job Title: Concierge

Location: Twinsburg, OH

Employment Type: Part Time

Salary Range: Competitive

Department: Administrative support / Customer Service

Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. It’s not just a job. It’s an extraordinary life.

Maplewood Senior Living is a state‑of‑the‑art, forward‑thinking senior living provider. We offer a home‑like, luxury environment for our residents, allowing them to live “the good life” in a safe environment. As an associate of Maplewood Senior Living, you will have the ability to make a profound difference in the lives of seniors each and every day. As we continue to grow, we are seeking Concierge to become part of our family.

We invite you to take your first step toward a rewarding career with us!

(Same as short job description)

• Provides positive first impression to all who enter the community.
• Answers and screens all incoming telephone calls in a courteous and professional manner; routes calls and takes messages, as appropriate.
• Greets all visitors in a friendly, courteous and professional manner. Screens and requires visitors to “sign in” at reception desk. Notifies residents of visitors and instructs resident’s visitor according to resident’s instructions.
• Receives and processes mail for community staff. Accepts all outgoing mail/packages.
• Types, copies, orders, and maintains inventory of office supplies, and performs other clerical duties.
• Maintains and updates log of all emergency phone numbers. Keeps log at front desk.
• Maintains and updates emergency contact information on each resident. Keeps information at front desk.
• Assists managers with various clerical responsibilities.
• Pages staff wearing beepers as necessary.
• Takes RSVPs for special functions as necessary.
• Oversees sign‑up for scheduled transportation.
• Hands out maintenance requests forms and passes them on to maintenance.
• Performs other duties as necessary.

• High School Diploma required.
• Must possess a high degree of interpersonal relations skills and capability of relating to a variety of people and personalities. Considerable initiative and judgment is also required.
• Must have word processing and clerical skills.
• Must be able to work flexible hours and participate in holiday activities.

High School

• Competitive wages
• Flexible shifts
• Growth opportunities
• Bonus & incentive programs
• Competitive Benefits Package: including medical, dental, vision, 401K match, company paid time‑off, life insurance policy, insurance deductibles and voluntary Aflac insurance for our full‑time employees.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.