Receptionist, Administrative​/Clerical

Join to apply for the Receptionist role at H&R Block
. You will be a seasonal client service professional, helping others make confident, informed decisions about their tax and financial well‑being.

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We are committed to a high‑performing, connected culture where everyone feels like they belong.

We focus on innovation, client experience, and sustainable growth through a multi‑year roadmap known as Block Next. We value curiosity, creativity, and continuous improvement. If you embrace challenges as opportunities and want to make a meaningful difference, our door is always open.

Helping others is what we do best here, so you will see the impact of your work firsthand. As you inspire people to make confident, informed decisions, you will build client relationships that grow stronger each year. You’ll focus on wow‑ing clients now and in the future.

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales or marketing experience

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients according to their preferences
• Ensure all client needs are met during service, whether in person, over the phone, or virtually
• Maintain office cleanliness and organization of resources with team members
• Perform other duties as assigned

• Experience working in a fast‑paced environment
• Previous experience in a customer service environment
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficiency with Microsoft Office

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, to help you build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Benefits with additional eligibility requirements:
  Medical Coverage, 401(k) Retirement Savings Plan, and Employee Stock Purchase Plan

At H&R Block we remain committed to building a connected culture—one in which trust, care, and connections are how we work together. You will be immersed in an exceptional work environment recognized worldwide for its commitment to diversity and inclusion. You will also be surrounded by colleagues who are committed to helping each other grow and support one another.

EEO Statement: H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Location: Lebanon, KY

Compensation: $48,000.00 – $58,000.00 per year

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