Administrator​/Office Manager - admin​/office - administrative

Administrator/Office Manager - admin / office - administrative job employment

Maselli Contracting & HVAC LLC, established 2018, is an HVAC and plumbing business serving a wide range of customers all throughout Westchester County. The company boasts a loyal customer base, with excellent service being our priority.

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• Technician Dispatching:
  Coordinate and deploy HVAC technicians each morning, ensuring efficient scheduling and timely arrivals at job sites.
• Customer Communication:
  Serve as the primary point of contact for customer inquiries via phone and email, delivering friendly and knowledgeable support.
• General HVAC Support:
  Answer basic questions related to HVAC systems, services, and maintenance.
• Scheduling & Calendar Management:
  Maintain the office calendar, manage all booking requests, and handle day-to-day scheduling for technicians, service calls, and appointments.
• Social Media Management:
  Regularly update and monitor the company’s social media channels to promote services, share updates, and engage with the community.
• File permits with various towns and maintain exceptional records.

We're looking for a proactive, detail-oriented individual who thrives in a fast-paced environment and enjoys balancing both people and process. The ideal candidate will have:

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• Previous dispatching experience (A MUST), especially in a service-based or field technician setting
• Tech-savvy skills, including comfort with scheduling software, email platforms, and social media tools
• Strong organizational abilities, capable of managing multiple moving parts with accuracy and clarity
• Excellent time management, able to prioritize and adjust plans in real time
• Customer service mindset, with professional communication skills both written and verbal
• General HVAC knowledge (preferred), or a willingness to learn quickly on the job
• Problem-solving attitude, with the ability to think ahead and resolve scheduling or service issues efficiently
• Social media fluency, especially with platforms like Facebook, Instagram, and Google Business

Job Type: Full-time

Pay: $20.00 - $40.00 per hour Based on Experience