Profit Participation Specialist

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** PROFIT PARTICIPATION SPECIALIST
** The Profit Participation Specialist is a client-facing role responsible for the day-to-day administration and coordination of our dealer profit-sharing programs, including retro, reinsurance, and dealer-owned warranty companies (DOWC). Reporting to the Director of Profit Participation, this role keeps onboarding, documentation, reporting, and dealer/agent communication running smoothly on a daily basis — serving as a dependable, responsive point of contact for dealers and agents.

The Director sets program strategy, OKRs, and growth direction; the Specialist owns the administrative execution and daily operations that keep the program running against those goals. This is an execution- and detail-oriented role, ideal for someone who enjoys steady client contact, structured processes, and keeping many moving pieces organized and on track.##
** KEY RESPONSIBILITIES**### Dealer and Agent Support:
* Serve as the primary day-to-day point of contact for dealers and agents participating in profit-sharing programs, responding promptly and professionally to inquiries and requests.
* Support the Director in on-site and virtual business reviews by preparing materials, tracking follow-up items, and closing the loop with dealers and agents.
* Build and maintain strong, trust-based working relationships with dealers and agents through consistent, reliable communication.
* Field dealer and agent questions about statements, distribution timing, and program documentation, routing account-specific or calculation questions to Accounting.
* Manage the issuance and timely delivery of dealer payments due under profit share agreements once amounts are finalized by Accounting.
* Maintain organized, up-to-date records of dealer and agent communications, agreements, and program history.### Onboarding and Program Administration:
* Manage day-to-day onboarding logistics for new dealers entering retro, reinsurance, and DOWC programs, including paperwork, entity setup coordination, and enrollment tracking.
* Prepare, distribute, and track required onboarding documentation and compliance forms, ensuring nothing falls through the cracks.
* Maintain accurate, current dealer and agent records in internal administrative and CRM systems.
* Coordinate scheduling and logistics for webinars, training sessions, and dealer meetings led by the Director.### Reinsurance Program Coordination:
* Support the Director in implementing new reinsurance treaties and program structures, coordinating documentation and administrative setup tasks.
* Coordinate with trustees, investment advisors, and third-party vendors to support day-to-day reinsurance program administration.
* Send monthly reinsurance cession statements and trust account statements to reinsurance companies, trustees, and other applicable parties on behalf of the team, and maintain organized storage of all issued statements.
* Support the formation and onboarding of new reinsurance companies, coordinating administrative setup tasks and required documentation.
* Maintain the database of reinsurance company partners, including personnel contacts and any changes or updates.
* Participate in and help coordinate calls and meetings with underwriters, trustees, and vendors.### Program Tracking and Reporting:
* Monitor dealer participation status, program milestones, and outstanding action items, escalating to the Director as needed.
* Prepare routine performance reports and dashboards for dealers, agents, and internal stakeholders.
* Track key program metrics (e.g., enrollment status, loss ratios) and flag notable trends or issues to the Director.
* Review quarterly dealer profit share statements for non-production or slipping performance trends; proactively communicate with dealers and coordinate corrective action with the Director.### Process Support:
* Maintain and update standard operating procedures and reference materials for dealer/agent onboarding, records, and day-to-day program administration.
* Support the Director with special projects, event logistics, and other administrative tasks as needed.## Qualifications##

QUALIFICATIONS:

* Bachelor’s degree in Business, Finance, Accounting, or a related field, or equivalent experience.
* 2+ years of experience in a client-facing administrative, account management, or coordinator role; experience providing administrative support to insurance, reinsurance, or automotive F&I operations is a plus.
* Strong organizational skills and exceptional…