Front Desk Assistant - Temporary

.Front Desk Assistant
- Temporary page is loaded## Front Desk Assistant
- Temporary locations:
Portland, MEtime type:
Part time posted on:
Posted Yesterday job requisition : R142827
** About the Opportunity
**** Job Description
**** The Front Desk Assistant role centers on campus and community experience:
** Coordinates the entry area experience:
* Provides a welcoming, inclusive, and informative experience for visitors to campus - leads people through the check-in process and connects them to their host or necessary resources.
* Communicates effectively with other operations team members (verbally and through documentation) and takes a team-oriented approach to their work.
* Handles conflicts or the unexpected with diplomacy, tact, and common sense. Can handle confidential information with discretion.
* Addresses day-to-day troubleshooting questions brought up by campus users.
* Works with IT/AV to ensure technical support for equipment, especially in regard to supporting evening classrooms.
* Coordinates with campus security guard for campus safety.

Administrative and clerical tasks:
* Co-manages shared email account. Receives/sends mail and packages.
* Supports students or employees learning how to access campus or digital University resources, offers general directions of campus/class schedules.
* Occasionally, setting up meetings or booking rooms.
* Escalates specific questions to the appropriate team members.
* Creates IDs cards and completes other repeating or ad hoc administrative tasks.

Maintains campus amenities
* Maintains a high standard of aesthetic organization of campus fixtures, furniture, and equipment. Takes initiative to notice any faults and escalates to CET for addressing.
* Light resetting of spaces as needed for the next day's opening.
* Restocks communal spaces, like coffee machine/supplies in the kitchen or office supplies around campus.
* Tends to basic cleaning and tidying of kitchen spaces.
* Occasionally assists in setting up, arranging, or breaking down meetings or events.

Operations support
* In coordination with the Campus Operations Manager, facilitates operational projects by providing status updates and communicating with vendors.
* Receives campus feedback and fields questions and concerns to the Director of Operations in a detailed manner.
*
* MINIMUM QUALIFICATIONS:

*** Demonstrate a customer-first, can-do, anything-is-possible attitude. The successful candidate is often the first face of the Roux Institute and therefore must demonstrate our values of a welcoming, inclusion, and dynamism to our community members.
* Demonstrate maturity, diplomacy, common sense, close attention to detail, professionalism and ability to prioritize and adapt in a fast-paced environment.
* Effectively troubleshoot and resolve office technology issues and has the ability to organize, manage, and conceptualize projects.
* Excellent writing and analytical skills as well as strong interpersonal and communications skills are a must.
* Excellent organizational and time-keeping skills.
* Excellent computer skills - effectively utilizing Microsoft Office applications such as Word, Excel and PowerPoint, and ease in learning new applications.

This role is scheduled for the Tuesday, Wednesday, and Thursday evening shifts, from 5-10pm.
** Position Type
** Temporary
* * Additional Information
** Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.

Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit for more information.

All qualified applicants are encouraged to apply and will…