Fiscal Assistant 2; CRC)

Closing Date: October 12, 2026 @ 11:59pm CST, or upon the receipt of 50 application submissions.

Department: Community Reintegration Center

Full-time, Hybrid

Hourly Range: $17.87 - $26.81/hr

The objective of Resident Services is to maintain an accurate and confidential account of a resident's money. We serve as the resident’s bank giving them the option to purchase commissary, phone credits, media funds and pay expenses incurred while being in our facility. The Fiscal Assistant 2 also provides administrative and accounting support to the department.

Scheduled work hours will be on 1st shift from 8:00am-4:00pm, Monday-Friday. After the probationary period, this position will be eligible to work 3 days in the office and 2 days remote.

• Resident Support
  - Screen all incoming and outgoing emails for residents. Communicate with residents and troubleshoot media issues. Liaison for the residents when dealing with issues with 3rd party vendors such as Access Corrections or IC Solutions.
• Resident Services Support
  - Enter data, cut checks/debit cards, process deposits, answer phones and inquiries from residents’ grievances. Close accounts, transfer accounts and run reports from CORE database.
• Huber and Electronic Surveillance (ES) - Back up when Fiscal Specialist is out. Debit/Credit Huber fees, run reports for several parties, set up new Huber/ES residents, calculate hours worked for Huber and ES residents and charge accordingly. Cut checks/debit cards for released Huber residents.
• Mail Run
  - Complete mail/bank run on a rotating basis to Milwaukee County Courthouse and US Bank. Use JMS/CMS to retrieve information to pass onto public.
• Manage Haircut Lists
  - Manage requests, charge residents, and create spread sheets for barbe and calculate revenue when services are completed. Responsible for haircut list for indigent residents.
• Child Support and Federal Court Order Requests
  - Eastern District Court of Wisconsin and Child Support sends affidavits to hold monies from residents until a court order comes through to release. Responsible for freezing requested lien amount, processing the check and keeping documentation of court orders.
• Balance Phone Credits
  - Back up for balancing daily phone sales at the CRC. Compare balances to providers sales using excel spreadsheet to reconcile. Refund and credit the phone providers database and resident's account.
• Bail and Commitments
  - Responsible for handling, collecting, and paying all self-bails and commitments for the CRC. This responsibility ensures bail funds are sent to the appropriate jurisdiction for payment.
• Miscellaneous Duties – Various duties may be assigned such as mail distribution. Assisting with mail distribution by sorting and coding incoming mail. Sorting incoming packages and removing any contraband. Manage address grievances submitted by the residents in our facility.
• Ability to properly operate: copiers, kiosks, e-media tablets, computers and general office equipment.
• Other duties as assigned

• Current residency within the State of Wisconsin upon application required
• Valid Wisconsin Driver’s License required and must be maintained throughout incumbency
• High School diploma or GED equivalent required
• Three (3) years or more of work experience in Customer Service required
• Three (3) years or more of work experience in a Clerical role required
• Strong customer service skills in resolving complaints and grievances required
• Basic experience in word processing, typing and data entry required

• Previous work experience in Accounting or Banking systems preferred

This ORIGINAL APPLICATION is open to qualified residents of the State of Wisconsin at the time of application. Candidates need to submit a full account of their training and experience (i.e., by submitting an up-to-date resume or by fully completing the application) during the application process and may also be asked to take additional written or performance tests as part of the selection process.

APPLICANTS MUST POSSESS THE MINIMUM QUALIFICATIONS AT THE TIME OF FILING AN APPLICATION.

PGNR
15