More jobs:
Office Admin/Warranty Clerk
Job in
Northern, Floyd County, Kentucky, USA
Listed on 2026-10-09
Listing for:
HTS Engineering Ltd.
Full Time
position Listed on 2026-10-09
Job specializations:
-
Administrative/Clerical
Data Entry, Office Administrator/ Coordinator, Clerical
Job Description & How to Apply Below
- Book warranty repair orders and submit claims of manufacturer warranty.
- Maintain receivables schedules; service contract claim submission and follow up.
- Work closely and effectively with team of technicians, service writers, and supervisors.
- Coordinates with vendors and manufacturers to ensure prompt receipt and shipment of replacement parts.
- Communicate with Service Advisors to define the scope of a warranty claim.
- Process all warranty paperwork to ensure proper documentation and to verify criteria.
- Arrange for parts for shipment to factory or distributor.
- Reconcile all warranty receivables and working with the accounting department to obtain payments; keep track of all services and customer records as required by warrantor.
- Stays abreast of all factory recalls, announcements, and procedures.
- Establish and build positive relationships with the manufacturers designated warranty representatives and the representative of any aftermarket warranty company with which the dealership conducts business.
- Review every warranty repair order written for proper completion, accuracy, and legibility according to the applicable policies and procedure manuals.
- Figure out the applicable labor operation code, failure codes, and/or other administrative data required and enter them on orders.
- Ensure that all deductibles are properly documented so they are collected from the customer at the time of repair completion/delivery.
- Review all returned and/or rejected warranty claims and prepare the repair orders for immediate resubmission.
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