Medical Receptionist​/Administrative Support

Medical Receptionist / Administrative Support# Medical Receptionist / Administrative Support Hot Job
303 South Commercial St. Suite 10 - Harrisburg, IL 62946## Overview Salary Range $17.00 - $21.00 Hourly Job Shift Swing Education  Level High School

Travel Percentage Up to 25%
Category Health Care##

Job Description
** Position:
** Medical Receptionist / Administrative Support   
*
* Location:

** Integrated Health of Southern Illinois   
** Availability:
** Monday–Friday, with shifts between 7:45 a.m. – 7:00 p.m.
** Pay Range:** $17.00 -$21.00 an hour
** Position Summary
** The Medical Receptionist primarily supports front desk operations, greeting patients, assisting with check-in and check-out, and maintaining an organized and professional environment. Because front desk coverage is shared between two receptionists, this position also assists with Customer Service Representative (CSR) and administrative tasks during non-front-desk hours.

This role requires flexibility, organization, teamwork, and a commitment to patient experience. Cross training in other administrative areas may be required to help maintain efficient clinic operations and continuity of care.
** Duties and Responsibilities
**** Front Desk Responsibilities:*
* • Greet and assist patients and visitors professionally and warmly   
• Verify and update patient demographic information at each visit   
• Collect co-payments or balances owed   
• Schedule follow-up appointments as needed   
• Obtain patient authorization for medical record releases in accordance with HIPAA   
• Maintain cleanliness and organization of the waiting area and front desk
• Other duties as assigned
** CSR / Administrative Support (during non-front-desk hours):*
* • Support the CSR team with patient communication and administrative tasks   
• Help ensure voicemail and messages are addressed timely   
• Assist with gathering and updating patient information in EMR   
• Address routine patient concerns and escalate as needed   
• Maintain organized workflows and professional work spaces   
• Cross-train in other administrative areas to support clinic workflow## Education & Experience
* High School Diploma or equivalent required
* 1+ year of medical receptionist or healthcare administrative experience preferred
* Customer service experience in a healthcare setting preferred
* Proficiency in Microsoft Word and Excel
* Experience with Electronic Health Records (EHR) preferred